Disklavier

Try rebooting your disklavier with the USB drive attached so that it is recognized.

Hope this helps.
joan

--- In disklavier@yahoogroups.com, "qv308" <stevme@...> wrote:
>
> Any help with this issue appreciated.
> 
> I purchased a portable USB disk drive of about 300 Gb and formatted it to FAT 32 using the Apple OSX Disk Utility program.  Both my Apple computer and a Windows 7 Laptop I have indicate that my portable drive is formatted FAT 32, required to use the backup function.
> 
> I have a Mark IV running version 3.0 of the software.  I found the backup function under "System", and all appears to proceed normally until I get the error message quoted above "No USB medium".  I have plugged the drive directly into the USB port on the main computer under the piano.
> 
> Any suggestions regarding what I am doing wrong?  I suspect there may be a problem with the size of the "Partitions" on the disk drive; they may be too large.  I have used the disk drive in other applications, and it works fine.
> 
> Thanks.
> 
> Steve
>