Thanks so much, Carol. I'm waiting for Yamaha to send me version 4.0. I tried downloading it, but it would always time out 5 seconds (yes, 5 SECONDS!) before finishing the download. Ugh. I'll print your instructions and give this a go when the update comes. I have never updated the software, so it is a bit behind (version 1.0, it appears). I'll have to follow whatever instructions come with the software, but hopefully I can prevail!
Shelley
From: Carol Beigel
To: disklavier@yahoogroups.com
Sent: Fri, October 22, 2010 6:18:36 AM
Subject: Re: [disklavier] Help with PRC-100
To: disklavier@yahoogroups.com
Sent: Fri, October 22, 2010 6:18:36 AM
Subject: Re: [disklavier] Help with PRC-100
I have found the following to be helpful when trying to restore a connection on a MarkIV to the PRC-100 handheld controller. The same also applies to the tablet controller.
1) unplug the Disklavier from the wall. Wait 15 seconds and plug it in again.
2) remove the battery from the PRC-100 unit (or tablet controller), then put it back in
3) make sure the CF card under the piano is properly seated. sometimes they get whacked by vacuum cleaners.
4) make sure the PRC-100 is really being charged. You should see an orange light. Many times the unit is not receiving electricity when sitting in its cradle. remove unit from cradle and plug the power cord directly into the handheld.
5) be patient while the system reboots. It is much slower than you would think.
6) update the PRC-100 controller. Sometimes when people update their system software, they forget to update the PRC-100 as well.
7) also, don't forget to update the Demo program as well as it often contains extra free music.
Hope this helps. I have yet to see it fail!
Carol Beigel