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Re: [disklavier] Minor Mark IV issues

2010-12-06 by Mark Burby

Don - another thing I've found is to restore the system songs. I bought my MkIV when v3 had already been released so I'm not sure if the PRC menu options are on v2, but you should be able to find this on the last page under system settings /config (I'm travelling and don't have a PRC to hand so can't recall the exact menu option). Scroll through the system settings screens and you'll see a couple of buttons to restore the piano hard drive. It doesn't delete existing songs, just restores the original songs and somehow resets the piano back to its factory settings. I have needed to do this on at least 2 or 3 occasions, each time solving the problem.

BTW I've found my local Yamaha dealer immensely helpful on such matters and it is always worth giving them a call - this solution indeed came from them.

Hope that fixes things.
Mark

On 6 December 2010 18:24, George F. Litterst <PianoBench@...> wrote:

Good afternoon, Don.


The issue that you describe is a known issue of the Mark IV. Sometimes a restart fixes the problem, sometimes a cold reboot is necessary. My understanding is that a cold reboot can involve unplugging the instrument for as long as 40 minutes.

Although the problem is known to Yamaha, a timetable for a fix has not been announced, to my knowledge.

Regards,
PianoBench


On Dec 6, 2010, at 12:02 PM, dcolema2001 wrote:

I have had a Mark IV for a few years and really do not use it as much as I'd like. I kids and wife play but I just listen. I have a problem when I have not played any of the music on it for a while. When I decide to play some music all looks normal but it never plays. I usally have to shut it down, unplug it, then restart it. I did that over the weekend and it still did not play. Any suggestions?

I am at an older version of the OS, I think V2. I need to get to V4 but have been reluctant to do so since it has been somewhat unstable.

As a side note I have noticed references to VirtualPRC. Is that the same as DKVBrowser?

Thank you. Merry Christmas

Don Coleman



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