Disklavier

Thanks to all for the comments.  I'll try shutting it down for a longer period of time.
Where can I download the Virtual PRC and DKVBrowser?  Is the VirtualPRC a Yamaha product? I'll probably need to get my Disklavier updated to use these new utilities.

Thanks again.  Have a good day.

Don Coleman

--- In disklavier@yahoogroups.com, "George F. Litterst" <PianoBench@...> wrote:
>
> Good afternoon, Don.
> 
> The issue that you describe is a known issue of the Mark IV. Sometimes a restart fixes the problem, sometimes a cold reboot is necessary. My understanding is that a cold reboot can involve unplugging the instrument for as long as 40 minutes.
> 
> Although the problem is known to Yamaha, a timetable for a fix has not been announced, to my knowledge.
> 
> Regards,
> PianoBench
> 
> www.georgelitterst.com
> www.timewarptech.com
> 
> On Dec 6, 2010, at 12:02 PM, dcolema2001 wrote:
> 
> > I have had a Mark IV for a few years and really do not use it as much as I'd like. I kids and wife play but I just listen. I have a problem when I have not played any of the music on it for a while. When I decide to play some music all looks normal but it never plays. I usally have to shut it down, unplug it, then restart it. I did that over the weekend and it still did not play. Any suggestions? 
> > 
> > I am at an older version of the OS, I think V2. I need to get to V4 but have been reluctant to do so since it has been somewhat unstable.
> > 
> > As a side note I have noticed references to VirtualPRC. Is that the same as DKVBrowser? 
> > 
> > Thank you. Merry Christmas
> > 
> > Don Coleman
> > 
> >
>