If you still have a problem after that, it'll be time to call someone out to have a look at it.
athomik
On Nov 2 2011, Mark Burby wrote:
>Hi Lloyd
>
>I'm sure you'll get more technical advice if needed but I have encountered
>this 'glitch' with my MkIV once in a while. The way to resolve this was to
>completely power down the MkIV (so that the power light turns off). Once
>off, unplug the piano and after a minute or so boot it back up. Crude but
>effective. If this fails, go to the settings option on the handheld and
>restore the piano to its factory default settings - this shouldn't affect
>any music stored on your hard drive.
>
>I'm not sure what causes it to do this but the DKV is a complex piece of
>circuitry and mechanics and I am simply glad that most common problems can
>be resolved by the above.
>
>Hope that helps.
>Mark
>
>On 21 October 2011 10:02, tunefulwolf wrote:
>
>> **
>>
>>
>> My Disklavier has stopped driving the acoustic portion of my Yamaha baby
>> grand piano. I suspect the problem arises from some settings issue -- but I
>> haven't (at least intentionally) changed any settings. I can still play
>> midi files in quiet mode. And the acoustic piano works fine when I do not
>> attempt to invoke the Disklavier. The Disklavier does not drive the piano
>> no matter how I attempt it: not through the handheld, not through
>> DKVBrowser, and not through the media box mounted below the keyboard.
>>
>> Any assistance in diagnosing and correcting this problem would be greatly
>> appreciated!
>>
>> Thanks,
>>
>> Lloyd Randolph
>>
>>
>>
>
athomik
On Nov 2 2011, Mark Burby wrote:
>Hi Lloyd
>
>I'm sure you'll get more technical advice if needed but I have encountered
>this 'glitch' with my MkIV once in a while. The way to resolve this was to
>completely power down the MkIV (so that the power light turns off). Once
>off, unplug the piano and after a minute or so boot it back up. Crude but
>effective. If this fails, go to the settings option on the handheld and
>restore the piano to its factory default settings - this shouldn't affect
>any music stored on your hard drive.
>
>I'm not sure what causes it to do this but the DKV is a complex piece of
>circuitry and mechanics and I am simply glad that most common problems can
>be resolved by the above.
>
>Hope that helps.
>Mark
>
>On 21 October 2011 10:02, tunefulwolf wrote:
>
>> **
>>
>>
>> My Disklavier has stopped driving the acoustic portion of my Yamaha baby
>> grand piano. I suspect the problem arises from some settings issue -- but I
>> haven't (at least intentionally) changed any settings. I can still play
>> midi files in quiet mode. And the acoustic piano works fine when I do not
>> attempt to invoke the Disklavier. The Disklavier does not drive the piano
>> no matter how I attempt it: not through the handheld, not through
>> DKVBrowser, and not through the media box mounted below the keyboard.
>>
>> Any assistance in diagnosing and correcting this problem would be greatly
>> appreciated!
>>
>> Thanks,
>>
>> Lloyd Randolph
>>
>>
>>
>