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Won't turn on or off

Won't turn on or off

2013-10-25 by Alice Sanders

This is only my second week of being a disklavier owner. I have been very careful to properly shut down my disklavier mark IV before I unplug it. This morning, I plugged it in and the light started blinking green and it will not stop blinking. It won't let me turn it on or off. I have tried the suggestion in the manual (turn off the box underneath for at least 10 seconds and then turn it back on) but the light continues to only blink. Any ideas?
Thanks!
Alice

RE: [disklavier] Won't turn on or off

2013-10-25 by Geoff Ward

Sometimes you might have no choice - unplug it, wait 30 seconds and repower
it.  I have had this happen a couple of times with my new Mark IV, as well
as (occasionally) all manner of other "crashes", particularly when playing
midi files through the USB port from a Windows laptop.  There is clearly
some buggy programming somewhere, but I have found no permanent problems.

 

Geoff

 

  _____
Show quoted textHide quoted text
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On
Behalf Of Alice Sanders
Sent: Saturday, 26 October 2013 2:43 AM
To: disklavier@yahoogroups.com
Subject: [disklavier] Won't turn on or off

 

  

 

This is only my second week of being a disklavier owner.  I have been very
careful to properly shut down my disklavier mark IV before I unplug it.
This morning, I plugged it in and the light started blinking green and it
will not stop blinking.  It won't let me turn it on or off.  I have tried
the suggestion in the manual (turn off the box underneath for at least 10
seconds and then turn it back on) but the light continues to only blink.
Any ideas?

Thanks!

Alice

Re: [disklavier] Won't turn on or off

2013-10-26 by Bill Brandom

I suggest leaving it unplugged for about 40 minutes before powering it back up.

Bill

Sent from my iPhone.

On Oct 25, 2013, at 2:24 PM, "Geoff Ward" <gward1211@...> wrote:

Sometimes you might have no choice – unplug it, wait 30 seconds and repower it.  I have had this happen a couple of times with my new Mark IV, as well as (occasionally) all manner of other “crashes”, particularly when playing midi files through the USB port from a Windows laptop.  There is clearly some buggy programming somewhere, but I have found no permanent problems.

 

Geoff
Show quoted textHide quoted text
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of Alice Sanders
Sent: Saturday, 26 October 2013 2:43 AM
To: disklavier@yahoogroups.com
Subject: [disklavier] Won't turn on or off

 

 

 

This is only my second week of being a disklavier owner.  I have been very careful to properly shut down my disklavier mark IV before I unplug it.  This morning, I plugged it in and the light started blinking green and it will not stop blinking.  It won't let me turn it on or off.  I have tried the suggestion in the manual (turn off the box underneath for at least 10 seconds and then turn it back on) but the light continues to only blink.  Any ideas?

Thanks!

Alice

Re: [disklavier] Won't turn on or off

2013-10-26 by Alice Sanders

I think the hard drive is going to have to be replaced.  No amount of time unplugged is fixing it.  Thank you so much for the suggestions. 
Alice



On Friday, October 25, 2013 9:30 PM, Bill Brandom <bill.brandom03@...> wrote:
  
  
I suggest leaving it unplugged for about 40 minutes before powering it back up.


Bill
Sent from my iPhone.

On Oct 25, 2013, at 2:24 PM, "Geoff Ward" <gward1211@...> wrote:


  
Sometimes you might have no choice –
unplug it, wait 30 seconds and repower it.  I have had this happen a
couple of times with my new Mark IV, as well as (occasionally) all manner of
other “crashes”, particularly when playing midi files through the
USB port from a Windows laptop.  There is clearly some buggy programming
somewhere, but I have found no permanent problems. 
  
Geoff 
  

________________________________
  
From:disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of Alice Sanders
Show quoted textHide quoted text
Sent: Saturday, 26 October 2013
2:43 AM
To: disklavier@yahoogroups.com
Subject: [disklavier] Won't turn
on or off  
  
   
   
This
is only my second week of being a disklavier owner.  I have been very
careful to properly shut down my disklavier mark IV before I unplug it. 
This morning, I plugged it in and the light started blinking green and it will
not stop blinking.  It won't let me turn it on or off.  I have tried
the suggestion in the manual (turn off the box underneath for at least 10
seconds and then turn it back on) but the light continues to only blink. 
Any ideas?  
Thanks!  
Alice

Re: [disklavier] Won't turn on or off

2013-10-26 by Bill Gmail

If it doesn't quit blinking, then its a 99% chance that the problem is the hard drive. The drive will need to be replaced.

Bill Brandom

Sent from my iPad
Show quoted textHide quoted text
> On Oct 26, 2013, at 6:04 AM, Alice Sanders <aliceksanders@yahoo.com> wrote:
> 
> I think the hard drive is going to have to be replaced.  No amount of time unplugged is fixing it.  Thank you so much for the suggestions. 
> Alice
> 
> 
> On Friday, October 25, 2013 9:30 PM, Bill Brandom <bill.brandom03@...> wrote:
>  
> I suggest leaving it unplugged for about 40 minutes before powering it back up.
> 
> Bill
> 
> Sent from my iPhone.
> 
> On Oct 25, 2013, at 2:24 PM, "Geoff Ward" <gward1211@...> wrote:
> 
>  
> Sometimes you might have no choice – unplug it, wait 30 seconds and repower it.  I have had this happen a couple of times with my new Mark IV, as well as (occasionally) all manner of other “crashes”, particularly when playing midi files through the USB port from a Windows laptop.  There is clearly some buggy programming somewhere, but I have found no permanent problems.
>  
> Geoff
>  
> From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of Alice Sanders
> Sent: Saturday, 26 October 2013 2:43 AM
> To: disklavier@yahoogroups.com
> Subject: [disklavier] Won't turn on or off
>  
>  
>  
> This is only my second week of being a disklavier owner.  I have been very careful to properly shut down my disklavier mark IV before I unplug it.  This morning, I plugged it in and the light started blinking green and it will not stop blinking.  It won't let me turn it on or off.  I have tried the suggestion in the manual (turn off the box underneath for at least 10 seconds and then turn it back on) but the light continues to only blink.  Any ideas?
> Thanks!
> Alice
> 
> 
>

Re: [disklavier] Won't turn on or off

2013-10-27 by Adrian Thomas

It's worth having a quick look at the power supply unit (long rectangular box under the piano which you plug in your mains lead into). On one side, you should see 3 LEDs before it's properly booted up. One will be flashing and two should be on permanently (there's a fourth one which doesn't come on until everything is up and running). If you don't get the 3 LEDs, you may have a power supply problem.

If the LEDs are OK, I would also suspect the hard drive. Replacement drives come with an early version of software, so you will need to update it to the latest version. You may need to used and update CD & boot disk to bring it up to version 3.00. After that, you can get onto the internet and get the latest version via broadband.

Adrian Thomas

On Oct 26 2013, Bill Gmail wrote:

>If it doesn't quit blinking, then its a 99% chance that the problem is the hard drive. The drive will need to be replaced.
>
>Bill Brandom
>
>Sent from my iPad
>
>
>> On Oct 26, 2013, at 6:04 AM, Alice Sanders wrote:
>>
>> I think the hard drive is going to have to be replaced. No amount of time unplugged is fixing it. Thank you so much for the suggestions.
>> Alice
>>
>>
>> On Friday, October 25, 2013 9:30 PM, Bill Brandom wrote:
>>
>> I suggest leaving it unplugged for about 40 minutes before powering it back up.
>>
>> Bill
>>
>> Sent from my iPhone.
>>
>> On Oct 25, 2013, at 2:24 PM, "Geoff Ward" wrote:
>>
>>
>> Sometimes you might have no choice – unplug it, wait 30 seconds and repower it. I have had this happen a couple of times with my new Mark IV, as well as (occasionally) all manner of other “crashes”, particularly when playing midi files through the USB port from a Windows laptop. There is clearly some buggy programming somewhere, but I have found no permanent problems.
>>
>> Geoff
>>
>> From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of Alice Sanders
>> Sent: Saturday, 26 October 2013 2:43 AM
>> To: disklavier@yahoogroups.com
>> Subject: [disklavier] Won't turn on or off
>>
>>
>>
>> This is only my second week of being a disklavier owner. I have been very careful to properly shut down my disklavier mark IV before I unplug it. This morning, I plugged it in and the light started blinking green and it will not stop blinking. It won't let me turn it on or off. I have tried the suggestion in the manual (turn off the box underneath for at least 10 seconds and then turn it back on) but the light continues to only blink. Any ideas?
>> Thanks!
>> Alice
>>
>>
>>
>

RE: Won't turn on or off

2013-10-28 by <thummel713@...>

I had this same thing happen to me a while back (maybe a year or so ago). After speaking with a Yamaha tech, I was about ready to pay and get a replacement drive. Because I was already resigned to that, I decided to try more involved methods of fixing things (more involved than power cycling the piano anyway). I pulled the hard drive and put it into an old PC that I have sitting around to see what it would show on a monitor during the boot. As it turns out, the drive was booting to a certain point and finding disk errors. Then it was prompting me for whether or not I wanted to try and automatically fix them. I figured it could hurt a "dead" drive, so I let it try. I don't recall if it worked the first time or if it had to take several reboots, but it eventually reported success and didn't find any subsequent errors. I put the drive back in my piano and it booted just fine. It's been working since.

So...if you're drive is "dead", you might give this a try...



---In disklavier@yahoogroups.com, <mangez@...> wrote:

It's worth having a quick look at the power supply unit (long rectangular box under the piano which you plug in your mains lead into). On one side, you should see 3 LEDs before it's properly booted up. One will be flashing and two should be on permanently (there's a fourth one which doesn't come on until everything is up and running). If you don't get the 3 LEDs, you may have a power supply problem.

If the LEDs are OK, I would also suspect the hard drive. Replacement drives come with an early version of software, so you will need to update it to the latest version. You may need to used and update CD & boot disk to bring it up to version 3.00. After that, you can get onto the internet and get the latest version via broadband.

Adrian Thomas
Show quoted textHide quoted text
On Oct 26 2013, Bill Gmail wrote:

>If it doesn't quit blinking, then its a 99% chance that the problem is the hard drive. The drive will need to be replaced.
>
>Bill Brandom
>
>Sent from my iPad
>
>
>> On Oct 26, 2013, at 6:04 AM, Alice Sanders wrote:
>>
>> I think the hard drive is going to have to be replaced. No amount of time unplugged is fixing it. Thank you so much for the suggestions.
>> Alice
>>
>>
>> On Friday, October 25, 2013 9:30 PM, Bill Brandom wrote:
>>
>> I suggest leaving it unplugged for about 40 minutes before powering it back up.
>>
>> Bill
>>
>> Sent from my iPhone.
>>
>> On Oct 25, 2013, at 2:24 PM, "Geoff Ward" wrote:
>>
>>
>> Sometimes you might have no choice – unplug it, wait 30 seconds and repower it. I have had this happen a couple of times with my new Mark IV, as well as (occasionally) all manner of other “crashes”, particularly when playing midi files through the USB port from a Windows laptop. There is clearly some buggy programming somewhere, but I have found no permanent problems.
>>
>> Geoff
>>
>> From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of Alice Sanders
>> Sent: Saturday, 26 October 2013 2:43 AM
>> To: disklavier@yahoogroups.com
>> Subject: [disklavier] Won't turn on or off
>>
>>
>>
>> This is only my second week of being a disklavier owner. I have been very careful to properly shut down my disklavier mark IV before I unplug it. This morning, I plugged it in and the light started blinking green and it will not stop blinking. It won't let me turn it on or off. I have tried the suggestion in the manual (turn off the box underneath for at least 10 seconds and then turn it back on) but the light continues to only blink. Any ideas?
>> Thanks!
>> Alice
>>
>>
>>
>

Re: [disklavier] RE: Won't turn on or off

2013-10-28 by Alice Sanders

My hard drive was replaced today, under warranty, and my disklavier is working oh-so-perfectly now.  Thank you for all of the information and advice.  
Alice



On Monday, October 28, 2013 8:44 AM, "thummel713@gmail.com" <thummel713@...> wrote:
  
  
I had this same thing happen to me a while back (maybe a year or so ago).  After speaking with a Yamaha tech, I was about ready to pay and get a replacement drive.  Because I was already resigned to that, I decided to try more involved methods of fixing things (more involved than power cycling the piano anyway).  I pulled the hard drive and put it into an old PC that I have sitting around to see what it would show on a monitor during the boot.  As it turns out, the drive was booting to a certain point and finding disk errors.  Then it was prompting me for whether or not I wanted to try and automatically fix them.  I figured it could hurt a "dead" drive, so I let it try.  I don't recall if it worked the first time or if it had to take several reboots, but it eventually reported success and didn't find any subsequent errors.  I put the drive back in my piano and it booted just fine.  It's been working since.
 
So...if you're drive is "dead", you might give this a try...


---In disklavier@yahoogroups.com, <mangez@...> wrote:


It's worth having a quick look at the power supply unit (long rectangular box under the piano which you plug in your mains lead into). On one side, you should see 3 LEDs before it's properly booted up. One will be flashing and two should be on permanently (there's a fourth one which doesn't come on until everything is up and running). If you don't get the 3 LEDs, you may have a power supply problem.

If the LEDs are OK, I would also suspect the hard drive. Replacement drives come with an early version of software, so you will need to update it to the latest version. You may need to used and update CD & boot disk to bring it up to version 3.00. After that, you can get onto the internet and get the latest version via broadband.


Adrian Thomas
Show quoted textHide quoted text
On Oct 26 2013, Bill Gmail wrote: 
>
>>If it doesn't quit blinking, then its a 99% chance that the problem is the hard drive. The drive will need to be replaced.
>>
>>Bill Brandom
>>
>>Sent from my iPad
>>
>>
>>> On Oct 26, 2013, at 6:04 AM, Alice Sanders  wrote:
>>> 
>>> I think the hard drive is going to have to be replaced.  No amount of time unplugged is fixing it.  Thank you so much for the suggestions. 
>>> Alice
>>> 
>>> 
>>> On Friday, October 25, 2013 9:30 PM, Bill Brandom  wrote:
>>> 
>>> I suggest leaving it unplugged for about 40 minutes before powering it back up.
>>> 
>>> Bill
>>> 
>>> Sent from my iPhone.
>>> 
>>> On Oct 25, 2013, at 2:24 PM, "Geoff Ward"  wrote:
>>> 
>>> 
>>> Sometimes you might have no choice â unplug it, wait 30 seconds and repower it.  I have had this happen a couple of times with my new Mark IV, as well as (occasionally) all manner of other âcrashesâ, particularly when playing midi files through the USB port from a Windows laptop.  There is clearly some buggy programming somewhere, but I have found no permanent problems.
>>> 
>>> Geoff
>>> 
>>> From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of Alice Sanders
>>> Sent: Saturday, 26 October 2013 2:43 AM
>>> To: disklavier@yahoogroups.com
>>> Subject: [disklavier] Won't turn on or off
>>> 
>>> 
>>> 
>>> This is only my second week of being a disklavier owner.  I have been very careful to properly shut down my disklavier mark IV before I unplug it.  This morning, I plugged it in and the light started blinking green and it will not stop blinking.  It won't let me turn it on or off.  I have tried the suggestion in the manual (turn off the box underneath for at least 10 seconds and then turn it back on) but the light continues to only blink.  Any ideas?
>>> Thanks!
>>> Alice
>>> 
>>> 
>>> 
>>

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