Yahoo Groups archive

Disklavier

Index last updated: 2026-04-28 23:20 UTC

Thread

Tone generator drop outs

Tone generator drop outs

2014-02-24 by <gward1211@...>

I wonder if anyone can shed some light on this problem with my DC3 MKIV:

I usually practice my piano playing for about an hour every night with headphones on (ie, listening to the tone generator piano rather than the acoustic piano). If I turn the DKV on just before playing it, it will work properly indefinitely. However, if I have played a midi file (from my laptop through the USB input on the DKV) and have not rebooted the DKV since playing the midi files, the tone generator will invariably drop out during my practice - ie, no sound through the headphones. I then have to reboot to get it working again.

This would clearly seem to be either a bug in the DKV software or a fault in my piano.

Kind regards

Geoff


Re: [disklavier] Tone generator drop outs

2014-02-24 by mangez@...

If your piano is hooked up to the internet, the first thing to try would the "Network Update" on the internet page on your remote control.

Adrian Thomas Music Services

On Feb 24 2014, gward1211@... wrote:

I wonder if anyone can shed some light on this problem with my DC3 MKIV:
I usually practice my piano playing for about an hour every night with headphones on (ie, listening to the tone generator piano rather than the acoustic piano). If I turn the DKV on just before playing it, it will work properly indefinitely. However, if I have played a midi file (from my laptop through the USB input on the DKV) and have not rebooted the DKV since playing the midi files, the tone generator will invariably drop out during my practice - ie, no sound through the headphones. I then have to reboot to get it working again.
This would clearly seem to be either a bug in the DKV software or a fault in my piano.
Kind regards
Geoff


RE: [disklavier] Tone generator drop outs

2014-02-25 by Geoff Ward

Adrian

The firmware is up to date.

 

Kind regards

 

Geoff

 

 

  _____
Show quoted textHide quoted text
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On
Behalf Of mangez@...
Sent: Monday, 24 February 2014 9:34 PM
To: disklavier@yahoogroups.com
Subject: Re: [disklavier] Tone generator drop outs

 

  

If your piano is hooked up to the internet, the first thing to try would the
"Network Update" on the internet page on your remote control.

Adrian Thomas Music Services

On Feb 24 2014, gward1211@... wrote: 

I wonder if anyone can shed some light on this problem with my DC3 MKIV:
I usually practice my piano playing for about an hour every night with
headphones on (ie, listening to the tone generator piano rather than the
acoustic piano). If I turn the DKV on just before playing it, it will work
properly indefinitely. However, if I have played a midi file (from my laptop
through the USB input on the DKV) and have not rebooted the DKV since
playing the midi files, the tone generator will invariably drop out during
my practice - ie, no sound through the headphones. I then have to reboot to
get it working again.
This would clearly seem to be either a bug in the DKV software or a fault in
my piano.
Kind regards
Geoff

Re: [disklavier] Tone generator drop outs

2014-02-25 by Bill Brandom

Geoff,

How long has your piano been doing this?

Did it possibly start after installing an update?

Does it happen when you play any MIDI file to the piano (both PianoSoft Solo and Pianosoft Plus)?

Does it happen if you play the MIDI file to your piano, with your piano in Silent Mode?

It certainly sounds like a bug. I am just trying to get an understanding of where that bug is.

Bill

On Feb 24, 2014, at 9:48 PM, "Geoff Ward" <gward1211@bigpond.com> wrote:

Adrian

The firmware is up to date.

 

Kind regards

 

Geoff
Show quoted textHide quoted text
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of mangez@...
Sent: Monday, 24 February 2014 9:34 PM
To: disklavier@yahoogroups.com
Subject: Re: [disklavier] Tone generator drop outs

 

 

If your piano is hooked up to the internet, the first thing to try would the "Network Update" on the internet page on your remote control.

Adrian Thomas Music Services

On Feb 24 2014, gward1211@bigpond.com wrote: 

I wonder if anyone can shed some light on this problem with my DC3 MKIV:
I usually practice my piano playing for about an hour every night with headphones on (ie, listening to the tone generator piano rather than the acoustic piano). If I turn the DKV on just before playing it, it will work properly indefinitely. However, if I have played a midi file (from my laptop through the USB input on the DKV) and have not rebooted the DKV since playing the midi files, the tone generator will invariably drop out during my practice - ie, no sound through the headphones. I then have to reboot to get it working again.
This would clearly seem to be either a bug in the DKV software or a fault in my piano.
Kind regards
Geoff

RE: [disklavier] Tone generator drop outs

2014-02-25 by Geoff Ward

Bill

 

It has done it since it was new - 11 months ago.  See answers to your
questions in red below.  I had Yamaha techs out to have a look at it but
they concluded that there was something wrong with the midi files which was
causing it.  I argued at the time but I was a bit green then and didn't
pursue it.  The midi files I play are about as vanilla as you can get.  They
are usually scans of player piano rolls with just note data and sometimes
pedal data and lyric events.  The default patch is acoustic grand piano and
never changes.

 

It is still covered by warranty and I would like to know whether anyone else
has this problem - in which case it is a bug and maybe one day Yamaha will
fix it - or it is my problem alone, in which case there would seem to be a
fault in my piano covered by warranty.

 

Are there any MK IV owners out there who play midi files from a laptop
through USB and who also use silent mode in the same session?   If so, I
would appreciate if someone could test it,  ie, play a midi file or 2 from
the laptop and then plug in the headphones and play the piano manually for a
while.   It will take up to 20 minutes before the tone gen will cut out on
my piano.

 

Kind regards

 

Geoff Ward

 

 

  _____
Show quoted textHide quoted text
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On
Behalf Of Bill Brandom
Sent: Tuesday, 25 February 2014 6:17 PM
To: disklavier@yahoogroups.com
Cc: <disklavier@yahoogroups.com>
Subject: Re: [disklavier] Tone generator drop outs

 

  

Geoff,

 

How long has your piano been doing this?  Since new.

 

Did it possibly start after installing an update?  Not sure, but I don't
think so.

 

Does it happen when you play any MIDI file to the piano (both PianoSoft Solo
and Pianosoft Plus)?  I can't be sure of this.  I will do some testing.

 

Does it happen if you play the MIDI file to your piano, with your piano in
Silent Mode?  I don't do this.  I only use Silent mode for piano practice

 

It certainly sounds like a bug. I am just trying to get an understanding of
where that bug is.

Bill


On Feb 24, 2014, at 9:48 PM, "Geoff Ward" <gward1211@...> wrote:

  

Adrian

The firmware is up to date.

 

Kind regards

 

Geoff

 

 

  _____  

From:  <mailto:disklavier@yahoogroups.com> disklavier@yahoogroups.com
[mailto:disklavier@yahoogroups.com] On Behalf Of mangez@...
Sent: Monday, 24 February 2014 9:34 PM
To: disklavier@yahoogroups.com
Subject: Re: [disklavier] Tone generator drop outs

 

  

If your piano is hooked up to the internet, the first thing to try would the
"Network Update" on the internet page on your remote control.

Adrian Thomas Music Services

On Feb 24 2014, gward1211@... wrote: 

I wonder if anyone can shed some light on this problem with my DC3 MKIV:
I usually practice my piano playing for about an hour every night with
headphones on (ie, listening to the tone generator piano rather than the
acoustic piano). If I turn the DKV on just before playing it, it will work
properly indefinitely. However, if I have played a midi file (from my laptop
through the USB input on the DKV) and have not rebooted the DKV since
playing the midi files, the tone generator will invariably drop out during
my practice - ie, no sound through the headphones. I then have to reboot to
get it working again.
This would clearly seem to be either a bug in the DKV software or a fault in
my piano.
Kind regards
Geoff

Re: [disklavier] Tone generator drop outs

2014-02-25 by Bill Brandom

Geoff,

I will try to reproduce this problem next week when I get back to my home.

Before then, can you try playing the MIDI files to your piano, then put your piano into Silent mode and then NOT play it for about an hour, then play it to see if the internal piano voice is gone?

Bill

On Feb 25, 2014, at 4:13 AM, "Geoff Ward" <gward1211@...> wrote:

Bill

 

It has done it since it was new – 11 months ago.  See answers to your questions in red below.  I had Yamaha techs out to have a look at it but they concluded that there was something wrong with the midi files which was causing it.  I argued at the time but I was a bit green then and didn’t pursue it.  The midi files I play are about as vanilla as you can get.  They are usually scans of player piano rolls with just note data and sometimes pedal data and lyric events.  The default patch is acoustic grand piano and never changes.

 

It is still covered by warranty and I would like to know whether anyone else has this problem – in which case it is a bug and maybe one day Yamaha will fix it – or it is my problem alone, in which case there would seem to be a fault in my piano covered by warranty.

 

Are there any MK IV owners out there who play midi files from a laptop through USB and who also use silent mode in the same session?   If so, I would appreciate if someone could test it,  ie, play a midi file or 2 from the laptop and then plug in the headphones and play the piano manually for a while.   It will take up to 20 minutes before the tone gen will cut out on my piano.

 

Kind regards

 

Geoff Ward
Show quoted textHide quoted text
From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of Bill Brandom
Sent: Tuesday, 25 February 2014 6:17 PM
To: disklavier@yahoogroups.com
Cc: <disklavier@yahoogroups.com>
Subject: Re: [disklavier] Tone generator drop outs

 

 

Geoff,

 

How long has your piano been doing this?  Since new.

 

Did it possibly start after installing an update?  Not sure, but I don’t think so.

 

Does it happen when you play any MIDI file to the piano (both PianoSoft Solo and Pianosoft Plus)?  I can’t be sure of this.  I will do some testing.

 

Does it happen if you play the MIDI file to your piano, with your piano in Silent Mode?  I don’t do this.  I only use Silent mode for piano practice

 

It certainly sounds like a bug. I am just trying to get an understanding of where that bug is.

Bill


On Feb 24, 2014, at 9:48 PM, "Geoff Ward" <gward1211@...> wrote:

 

Adrian

The firmware is up to date.

 

Kind regards

 

Geoff

 

 

From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of mangez@...
Sent: Monday, 24 February 2014 9:34 PM
To: disklavier@yahoogroups.com
Subject: Re: [disklavier] Tone generator drop outs

 

 

If your piano is hooked up to the internet, the first thing to try would the "Network Update" on the internet page on your remote control.

Adrian Thomas Music Services

On Feb 24 2014, gward1211@... wrote: 

I wonder if anyone can shed some light on this problem with my DC3 MKIV:
I usually practice my piano playing for about an hour every night with headphones on (ie, listening to the tone generator piano rather than the acoustic piano). If I turn the DKV on just before playing it, it will work properly indefinitely. However, if I have played a midi file (from my laptop through the USB input on the DKV) and have not rebooted the DKV since playing the midi files, the tone generator will invariably drop out during my practice - ie, no sound through the headphones. I then have to reboot to get it working again.
This would clearly seem to be either a bug in the DKV software or a fault in my piano.
Kind regards
Geoff

Move to quarantaine

This moves the raw source file on disk only. The archive index is not changed automatically, so you still need to run a manual refresh afterward.