Disklavier

Geoff,

How long has your piano been doing this?

Did it possibly start after installing an update?

Does it happen when you play any MIDI file to the piano (both PianoSoft Solo and Pianosoft Plus)?

Does it happen if you play the MIDI file to your piano, with your piano in Silent Mode?

It certainly sounds like a bug. I am just trying to get an understanding of where that bug is.

Bill

On Feb 24, 2014, at 9:48 PM, "Geoff Ward" <gward1211@bigpond.com> wrote:

Adrian

The firmware is up to date.

 

Kind regards

 

Geoff

 

 

From: disklavier@yahoogroups.com [mailto:disklavier@yahoogroups.com] On Behalf Of mangez@...
Sent: Monday, 24 February 2014 9:34 PM
To: disklavier@yahoogroups.com
Subject: Re: [disklavier] Tone generator drop outs

 

 

If your piano is hooked up to the internet, the first thing to try would the "Network Update" on the internet page on your remote control.

Adrian Thomas Music Services

On Feb 24 2014, gward1211@bigpond.com wrote: 

I wonder if anyone can shed some light on this problem with my DC3 MKIV:
I usually practice my piano playing for about an hour every night with headphones on (ie, listening to the tone generator piano rather than the acoustic piano). If I turn the DKV on just before playing it, it will work properly indefinitely. However, if I have played a midi file (from my laptop through the USB input on the DKV) and have not rebooted the DKV since playing the midi files, the tone generator will invariably drop out during my practice - ie, no sound through the headphones. I then have to reboot to get it working again.
This would clearly seem to be either a bug in the DKV software or a fault in my piano.
Kind regards
Geoff