Disklavier

Hi, I am hoping someone can help me figure this out. I have a Mark IV and It can no longer connects to the PRC-100 or vise versa. Are there any tests I can run to see if the wifi cards are bad, etc?

Thanks,

David

At the recent NAMM show, I saw a Bosendorfer Disklavier signature Oscar Peterson model. It was playing Disklavier discs that Oscar had recorded. Playing standards like Misty etc. All fabulous! Does anyone know if these discs are available for Yamaha Disklaviers too?

If I take my laptop relatively close to the piano and search for wifi connections seen by the laptop, it picks up the piano as though it were a wireless router.  It shows in the wifi list as DKCxxxxxx so if you try the same and don't see the piano wifi, there could be something wrong with the piano IO box.

Also check if the piano switches on correctly and you get to a solid bright green light on the power button.

If you do see the piano on the laptop wifi search, you could try using the iPhone app to control the piano.  If that works it could be the PRC100 has lost connection to the piano and needs to run the piano search again or it could be faulty.

David,

Try this:

Turn the remote over and change the tab from NORMAL OPERATION to REPLACE BATTERY
- Take the battery cover off the back of the remote

- Remove the battery

- Using your stylus, press the RESET button exposed when you removed the battery

- Re-insert the battery and put the cover back on

- Change the tab from REPLACE BATTERY to NORMAL OPERATION

-Turn remote over and press the STOP button. This will re-start the remote. After 2 minutes, the screen should come to life. 

Now check to see if the PRC100 can connect to your piano. If it doesn't work, crawl under the piano and find the IO Center, (this is the box with the LAN port and wifi card,then go to the 2nd page on the PRC100 and use PIANO ASSIGN, to try re-assigning the remote, while holding the PRC100 close to the IO Center. If the assign works, then you should be connected.

Let me know if my suggestions did or didn't work, let me know.

Bill Brandom


Bill
Love God. Love People. Make a difference.


On Jan 30, 2016, at 5:56 PM, david.masher@... [disklavier] <disklavier@yahoogroups.com> wrote:

sioniee, thanks for your help.  I can see the Mark IV on my network, I can see it's IP address but my prc-100 will not connect to it.  I do not see it in my WiFi list... The light on the wireless card lights, it tries to connect and then say network offline.  I am really frustrated and feel blind.  The copyright on all of this software is over a decade old.  Do you know if there are any updates?  The iPhone app could not connect either.


Thanks again!

The status lights are showing you the power supply is ok.

Let me confirm. You tried the procedure exactly as I listed?

Did you try to re-assign the PRC-100 to the piano? ( I think I told you the wrong place to go for this. Tap on the MENU icon at the bottom of the PRC100 screen. Top row to the right is Piano Assign. Try this.)

If have done all of this, exactly as I have listed, then do the following:

- power down your piano and unplug from the AC, let it sit for about an hour. Plug the piano back in and let it power up.

- go to the the MENU screen and tap on NETWORK. What does it show under NAME? If it shows anything but the DKVxxxxx, then delete it and immediately get under the piano and try to re-assign it again.

The key to all of this is doing everything in the order I suggested. From the info you have supplied it sounds like your network cards are working fine.

Let me know.

Bill
Love God. Love People. Make a difference.


On Jan 31, 2016, at 4:17 AM, david.masher@... [disklavier] <disklavier@yahoogroups.com> wrote:

Hi Bill, thanks for reaching out! I tried resetting the PRC100, but no luck. I have the same situation.  I did notice that one of the "boxes" under the piano had 4 status lights: red, green, green and green. All glow solid except the last green one, it is flashing.  When the PRC100 is looking for a network it's status light glows solid green as well and then goes dark.  It then displays "Network offline".  Also currently I do not have mark IV hard wired into my network. Not sure it that would help figure this out...


Thanks again for helping me troubleshoot.

David

Good news. I think we are getting much closer to the solution. Delete the wireless LAN TEMP line, then get close to the IO CENTER and see if you can assign the PRC100 to the piano.

The wireless LAN TEMP line is part of the problem.

Bill
Love God. Love People. Make a difference.


On Jan 31, 2016, at 8:47 AM, david.masher@... [disklavier] <disklavier@yahoogroups.com> wrote:

Hi Bill, I did follow your instructions. The only thing I see under network is Wireless LAN - TCP/IP-TEMP... When I try to assign it I then receive a piano assign alert stating "Not connecting to Disklavier I/O Center. Please check that you Disklavier is on..." 


Then It tries again but in the popup window it now says Wireless LAN - TCP/IP.  It takes longer and look like it might work. Then says initializing, the network offline.  I do not see DKCxxxxxx any where.  I used to but can't recall if that was on my home network or when assigning the piano.

I know you know this :-)  all I'm trying to do is get the PRC-100 to talk to the piano.  I am not trying to get on to my home network.  I'll dig into that later.  

Again thanks for your help and this can wait until the work week.

David

PS I own a software company and feel pretty stupid right now :-)

David,

I am sorry to hear that my solution didn't work.

Bill
Love God. Love People. Make a difference.


On Jan 31, 2016, at 3:02 PM, david.masher@gmail.com [disklavier] <disklavier@yahoogroups.com> wrote:

Hi Bill, ok so I clicked on "Network" on the prc100.  It showed "Wireless LAN - TCP/IP-TEMP". I deleted it.  There were no other networks showing.  I quickly went under the piano and clicked "Piano Assign" .  It first showed "Wireless LAN - TCP/IP" and then said not found.  Immediately after that it tried to connect again and this time with "Wireless LAN - TCP/IP-TEMP".   That failed and displayed "Not connecting to Disklavier I/O Center. Please check that you Disklavier is on..." Now if I click on "Network" it shows "Wireless LAN - TCP/IP-TEMP".


Again please this is not mission critical :-)  No need to get back to me today.

Thanks!

David

Bill, thanks for all you help and advise over the weekend. What do you think my next steps should be? Do I need to get a tech out to my house?

Thanks!

David

David,

I think you will. Sorry we struck out on this.

Bill
Love God. Love People. Make a difference.


On Feb 1, 2016, at 7:44 AM, david.masher@gmail.com [disklavier] <disklavier@yahoogroups.com> wrote:

Bill, thanks for all you help and advise over the weekend. What do you think my next steps should be?  Do I need to get a tech out to my house?



Thanks!



David

Hi David,  have you tried using the virtual PRC from a home computer?  

If your computer can connect to the piano via the Ethernet port then trying the virtual PRC would give you a chance to check all is working ok with the piano expect for the connection to the physical PRC.

Sion

No, the virtual PRC is essentially a PRC simulator for your PC.  When you load it, you will see an image of a PRC100 on your computer screen.  The buttons and functions will work exactly the same as the real device.

I think the files are stored on the piano itself.  You can download them to your PC over the network.  It runs in Java which can be a problem if your PC has been upgraded to the latest version of Java because of the security issues.

There is a command line to run which will get round those issues however.  I will take a look at the setup of mine and post some instructions tomorrow.

Thanks

Sion

Hi David,

To download the Virtual PRC Java app to your PC, you need to use your web browser on a PC connected to the same network as the piano.

To do this, you would need to know the IP address of your piano and place it in the web browser address bar as part of the address string as example below:

http://xxx.xxx.xxx.xxx/prc/prc100.jar

Where xxx.xxx.xxx.xxx is your piano IP address. Mine is 192.168.1.90 so the address to download the virtual PRC looks like the following:

http://192.168.1.90/prc/prc100.jar

If this has worked, you will be asked to save or run the file. Choose save and save the file in the C drive as c:\prc100.jar

Make sure you know the version of java you have installed on your PC as you will need it to create the shortcut in the next part.

On your Windows desktop, right click and choose new > shortcut. In the box, type the following command:

"C:\Program Files (x86)\Java\jre1.8.0_65\bin\javaw.exe" -cp c:\prc100.jar gui.prc100 -h=192.168.1.90 -p=3191 webremote -w=31910

This is where it gets a bit tricky. The part in quotes will vary depending on the actual file path to your javaw.exe file. The directory depends on the Java version installed.

c:\prc100.jar is the path for the location for the file you saved from your piano earlier.

-h=192.168.1.90 This must be changed for the correct IP address for your piano.

Save the new shortcut.