Elektron Musical Instruments

...if you have never been inside a Machinedrum it's probably worth
doing us doing the job. It's about digging down to the deepest layer
and build it up again. The Machinedrum is filled with tons of screws
and layers of circuit boards with different connectors which you need
to know/remember where to put it. Also, the encoders might break when
twisting the plastic off, and switching encoders is a big job.

It takes some experience to dig inside it, but the modular layout is
also what allows us to offer upgrades.

We're taking a bunch in the US directly to Sweden while we work out
the US service in order to keep the waiting time down. Note that it
was quick and within the limits we set for the majority of the
customers that bought the friend upgrade offer. Some people had to
wait for too long though and we want to be in control to get these we
offer now at full price out in time. The full price also allows us the
extra budget for the return shipping for more units world wide.

...if you are keen on doing your service locally in the US, you could
try contacting support with your request. If you live in LA I could
understand the incentive for dropping it of and pick it up later.

About insurance for sending them out, if you don't have the original
customs papers that came with the unit, be sure to state the value low
or it will be smashed with a large import fee that could almost double
the upgrade price. If you make sure the unit is packed well there is
no reason to believe that there is something going so bad we can't fix
it. After all, it's going in for service. The only problem would be
"lost in transit", but we have never had a return been lost so far, so
I wouldn't be nervous about it. 

Use something trackable, set the import value low (or refer to the
original import papers if bought directly from us), follow the
instructions, follow your Machinedrum travelling around the world,
returning in a new and improved form!

Daniel, Elektron


--- In elektron-users@yahoogroups.com, "Jesse" <jesse@s...> wrote:
> Does anyone know how hard this upgrade actually is?
> I am a fairly experienced electrical engineer and wanted to see if 
> I could talk Elektron into sending me the dam parts...
> 
> So for a U/W upgrade you ship to Sweden?
> 
>   ----- Original Message ----- 
>   From: Gerald Stevens 
>   To: elektron-users@yahoogroups.com 
>   Sent: Friday, August 26, 2005 8:53 PM
>   Subject: Re: [elektron] shipping question
> 
> 
>   One other question to add to this - elektron says to have the
"value of 
>   merchandise" down as $50 for repair of broken electronics. Can I
still 
>   insure the bugger for $1600? Sure, the "repair" is worth $50, give
or take 
>   an order of magnitude, but I'm not too comfortable sending it without 
>   insurance - UPS has broken keyboards on me before.
>   -gerald
> 
>   On 8/26/05, Chris Mitchell <chrism@l...> wrote: 
>   > 
>   > Hey guys,
>   > 
>   > Do any of you have some dollar amounts it cost to ship your MD from
>   > the US to Sweden? Just getting my MD together to say goodbye for a
>   > few weeks.
>   > 
>   > chrism
>   > 
>   > 
>   > 
>   > 
>   > Yahoo! Groups Links
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>   [Non-text portions of this message have been removed]
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> 
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