Elektron Musical Instruments

Hey guys,

Do any of you have some dollar amounts it cost to ship your MD from  
the US to Sweden?  Just getting my MD together to say goodbye for a  
few weeks.

chrism

One other question to add to this - elektron says to have the "value of 
merchandise" down as $50 for repair of broken electronics. Can I still 
insure the bugger for $1600? Sure, the "repair" is worth $50, give or take 
an order of magnitude, but I'm not too comfortable sending it without 
insurance - UPS has broken keyboards on me before.
 -gerald

 On 8/26/05, Chris Mitchell <chrism@...> wrote: 
> 
> Hey guys,
> 
> Do any of you have some dollar amounts it cost to ship your MD from
> the US to Sweden? Just getting my MD together to say goodbye for a
> few weeks.
> 
> chrism
> 
> 
> 
> 
> Yahoo! Groups Links
> 
> 
> 
> 
> 
> 
> 
>


[Non-text portions of this message have been removed]

Does anyone know how hard this upgrade actually is?
I am a fairly experienced electrical engineer and wanted to see if I could talk Elektron into sending me the dam parts...

So for a U/W upgrade you ship to Sweden?

  ----- Original Message ----- 
  From: Gerald Stevens 
  To: elektron-users@yahoogroups.com 
  Sent: Friday, August 26, 2005 8:53 PM
  Subject: Re: [elektron] shipping question


  One other question to add to this - elektron says to have the "value of 
  merchandise" down as $50 for repair of broken electronics. Can I still 
  insure the bugger for $1600? Sure, the "repair" is worth $50, give or take 
  an order of magnitude, but I'm not too comfortable sending it without 
  insurance - UPS has broken keyboards on me before.
  -gerald

  On 8/26/05, Chris Mitchell <chrism@...> wrote: 
  > 
  > Hey guys,
  > 
  > Do any of you have some dollar amounts it cost to ship your MD from
  > the US to Sweden? Just getting my MD together to say goodbye for a
  > few weeks.
  > 
  > chrism
  > 
  > 
  > 
  > 
  > Yahoo! Groups Links
  > 
  > 
  > 
  > 
  > 
  > 
  > 
  >


  [Non-text portions of this message have been removed]



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[Non-text portions of this message have been removed]

i did, and it was not cheap  :( if i had known they were going to  
advise us to ship to sweden, i may have waited until the next round..  
on the other hand, i hope it goes MUCH faster than 6 weeks + some of  
these guys are reporting.

On Aug 26, 2005, at 8:22 PM, Jesse wrote:

> Does anyone know how hard this upgrade actually is?
> I am a fairly experienced electrical engineer and wanted to see if  
> I could talk Elektron into sending me the dam parts...
>
> So for a U/W upgrade you ship to Sweden?
>
>   ----- Original Message -----
>   From: Gerald Stevens
>   To: elektron-users@yahoogroups.com
>   Sent: Friday, August 26, 2005 8:53 PM
>   Subject: Re: [elektron] shipping question
>
>
>   One other question to add to this - elektron says to have the  
> "value of
>   merchandise" down as $50 for repair of broken electronics. Can I  
> still
>   insure the bugger for $1600? Sure, the "repair" is worth $50,  
> give or take
>   an order of magnitude, but I'm not too comfortable sending it  
> without
>   insurance - UPS has broken keyboards on me before.
>   -gerald
>
>   On 8/26/05, Chris Mitchell <chrism@...> wrote:
>
>>
>> Hey guys,
>>
>> Do any of you have some dollar amounts it cost to ship your MD from
>> the US to Sweden? Just getting my MD together to say goodbye for a
>> few weeks.
>>
>> chrism
>>
>>
>>
>>
>> Yahoo! Groups Links
>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>   [Non-text portions of this message have been removed]
>
>
>
>   SPONSORED LINKS Music instrument stores  Musical instruments
>
>
> ---------------------------------------------------------------------- 
> --------
>   YAHOO! GROUPS LINKS
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> [Non-text portions of this message have been removed]
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Shipping is included in the upgrade price, no?

  ----- Original Message ----- 
  From: Chris Mitchell 
  To: elektron-users@yahoogroups.com 
  Sent: Friday, August 26, 2005 9:40 PM
  Subject: Re: [elektron] shipping question


  i did, and it was not cheap  :( if i had known they were going to  
  advise us to ship to sweden, i may have waited until the next round..  
  on the other hand, i hope it goes MUCH faster than 6 weeks + some of  
  these guys are reporting.

  On Aug 26, 2005, at 8:22 PM, Jesse wrote:

  > Does anyone know how hard this upgrade actually is?
  > I am a fairly experienced electrical engineer and wanted to see if  
  > I could talk Elektron into sending me the dam parts...
  >
  > So for a U/W upgrade you ship to Sweden?
  >
  >   ----- Original Message -----
  >   From: Gerald Stevens
  >   To: elektron-users@yahoogroups.com
  >   Sent: Friday, August 26, 2005 8:53 PM
  >   Subject: Re: [elektron] shipping question
  >
  >
  >   One other question to add to this - elektron says to have the  
  > "value of
  >   merchandise" down as $50 for repair of broken electronics. Can I  
  > still
  >   insure the bugger for $1600? Sure, the "repair" is worth $50,  
  > give or take
  >   an order of magnitude, but I'm not too comfortable sending it  
  > without
  >   insurance - UPS has broken keyboards on me before.
  >   -gerald
  >
  >   On 8/26/05, Chris Mitchell <chrism@...> wrote:
  >
  >>
  >> Hey guys,
  >>
  >> Do any of you have some dollar amounts it cost to ship your MD from
  >> the US to Sweden? Just getting my MD together to say goodbye for a
  >> few weeks.
  >>
  >> chrism
  >>
  >>
  >>
  >>
  >> Yahoo! Groups Links
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  >>
  >
  >
  >   [Non-text portions of this message have been removed]
  >
  >
  >
  >   SPONSORED LINKS Music instrument stores  Musical instruments
  >
  >
  > ---------------------------------------------------------------------- 
  > --------
  >   YAHOO! GROUPS LINKS
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  >
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  >      elektron-users-unsubscribe@yahoogroups.com
  >
  >     c..  Your use of Yahoo! Groups is subject to the Yahoo! Terms  
  > of Service.
  >
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  >
  >
  > [Non-text portions of this message have been removed]
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[Non-text portions of this message have been removed]

I believe that the return shipping is included. I was a bit irked to see 
that I have to pay to ship it to Sweden, especially since I had planned on 
trying to have them let me drive my MD down to LA and drop it off (I'm about 
1.5 hrs north). But then again, I'm not sure I want any but the finest 
Swedish hands touching my MD, and I guess that will have to be the case.
 -gerald

 On 8/26/05, Jesse <jesse@...> wrote: 
> 
> Shipping is included in the upgrade price, no?
>


[Non-text portions of this message have been removed]

...if you have never been inside a Machinedrum it's probably worth
doing us doing the job. It's about digging down to the deepest layer
and build it up again. The Machinedrum is filled with tons of screws
and layers of circuit boards with different connectors which you need
to know/remember where to put it. Also, the encoders might break when
twisting the plastic off, and switching encoders is a big job.

It takes some experience to dig inside it, but the modular layout is
also what allows us to offer upgrades.

We're taking a bunch in the US directly to Sweden while we work out
the US service in order to keep the waiting time down. Note that it
was quick and within the limits we set for the majority of the
customers that bought the friend upgrade offer. Some people had to
wait for too long though and we want to be in control to get these we
offer now at full price out in time. The full price also allows us the
extra budget for the return shipping for more units world wide.

...if you are keen on doing your service locally in the US, you could
try contacting support with your request. If you live in LA I could
understand the incentive for dropping it of and pick it up later.

About insurance for sending them out, if you don't have the original
customs papers that came with the unit, be sure to state the value low
or it will be smashed with a large import fee that could almost double
the upgrade price. If you make sure the unit is packed well there is
no reason to believe that there is something going so bad we can't fix
it. After all, it's going in for service. The only problem would be
"lost in transit", but we have never had a return been lost so far, so
I wouldn't be nervous about it. 

Use something trackable, set the import value low (or refer to the
original import papers if bought directly from us), follow the
instructions, follow your Machinedrum travelling around the world,
returning in a new and improved form!

Daniel, Elektron


--- In elektron-users@yahoogroups.com, "Jesse" <jesse@s...> wrote:
> Does anyone know how hard this upgrade actually is?
> I am a fairly experienced electrical engineer and wanted to see if 
> I could talk Elektron into sending me the dam parts...
> 
> So for a U/W upgrade you ship to Sweden?
> 
>   ----- Original Message ----- 
>   From: Gerald Stevens 
>   To: elektron-users@yahoogroups.com 
>   Sent: Friday, August 26, 2005 8:53 PM
>   Subject: Re: [elektron] shipping question
> 
> 
>   One other question to add to this - elektron says to have the
"value of 
>   merchandise" down as $50 for repair of broken electronics. Can I
still 
>   insure the bugger for $1600? Sure, the "repair" is worth $50, give
or take 
>   an order of magnitude, but I'm not too comfortable sending it without 
>   insurance - UPS has broken keyboards on me before.
>   -gerald
> 
>   On 8/26/05, Chris Mitchell <chrism@l...> wrote: 
>   > 
>   > Hey guys,
>   > 
>   > Do any of you have some dollar amounts it cost to ship your MD from
>   > the US to Sweden? Just getting my MD together to say goodbye for a
>   > few weeks.
>   > 
>   > chrism
>   > 
>   > 
>   > 
>   > 
>   > Yahoo! Groups Links
>   > 
>   > 
>   > 
>   > 
>   > 
>   > 
>   > 
>   >
> 
> 
>   [Non-text portions of this message have been removed]
> 
> 
> 
>   SPONSORED LINKS Music instrument stores  Musical instruments  
> 
> 
>
------------------------------------------------------------------------------
>   YAHOO! GROUPS LINKS 
> 
>     a..  Visit your group "elektron-users" on the web.
>       
>     b..  To unsubscribe from this group, send an email to:
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Service. 
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> 
> 
> 
> [Non-text portions of this message have been removed]

I had no idea it would be $150 to ship it... ouch...
 Somehow, after missing the $400 friend upgrade, and shelling out $650 total 
for it, I am feeling like the _biggest_ chump in the world. I hope this 
feeling dissapates when I get the MD back... and I hope my wife will speak 
to me again soon. Her response was not mild to say the least.
 -gerald

 On 8/26/05, Chris Mitchell <chrism@...> wrote: 
> 
> i did, and it was not cheap :( if i had known they were going to
> advise us to ship to sweden, i may have waited until the next round..
> on the other hand, i hope it goes MUCH faster than 6 weeks + some of
> these guys are reporting.
> 
>


[Non-text portions of this message have been removed]

well, i felt pretty lame... i didn't have the $400 during the friend  
offer, so i jumped on this not expecting an additional $1250 over  
what i thought insured domestic shipping would cost.
but standing there with the MD in my hand with the shipper i was  
like, hrm, what do i do at this point? i can't exactly call elektron  
and ask for their advice.  i guess i could have gone home, but  
meanwhile $500 would be missing to no purpose.

the consolations are this 1) it will likely be done much faster, and  
by the people who designed the box... i hope and expect that they  
will go over the thing with a fine toothed comb and not send it back  
with any possible thing going wrong with it anytime soon... and 2)  
they're paying shipping back, though i do not know their cost on  
that.  so likely a good portion of that extra non-friend price covers  
the return shipment.

now for what i picked up the MD used last year, plus this, i could  
haved just (almost) bought a new UW under warranty.. :/  such is the  
life of the gear luster.

i'm glad to hear it cost you the same, not that i wanted it to cost  
so much but just so i know it was a good average price.

so, buyers beware, if you are going to ship to sweden expect a total  
cost of around $650 for the upgrade... in any case, better than  
having one MD and spending 1650 for a UW.  though having two MDs  
would not hurt would it :D

On Aug 27, 2005, at 1:38 PM, Gerald Stevens wrote:

> I had no idea it would be $150 to ship it... ouch...
>  Somehow, after missing the $400 friend upgrade, and shelling out  
> $650 total
> for it, I am feeling like the _biggest_ chump in the world. I hope  
> this
> feeling dissapates when I get the MD back... and I hope my wife  
> will speak
> to me again soon. Her response was not mild to say the least.
>  -gerald
>
>  On 8/26/05, Chris Mitchell <chrism@...> wrote:
>
>>
>> i did, and it was not cheap :( if i had known they were going to
>> advise us to ship to sweden, i may have waited until the next round..
>> on the other hand, i hope it goes MUCH faster than 6 weeks + some of
>> these guys are reporting.
>>
>>
>>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------ Yahoo! Groups Sponsor -------------------- 
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> Get fast access to your favorite Yahoo! Groups. Make Yahoo! your  
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When you put it that way, Chris, I really am the biggest schmuck in the 
world - I just paid $1100(original) +$650 (upgrade) = $1750 for a UW. I will 
soon own the most expensive UW ever made.
 -gerald

 On 8/27/05, Chris Mitchell <chrism@...> wrote: 
> 
> 
> so, buyers beware, if you are going to ship to sweden expect a total
> cost of around $650 for the upgrade... in any case, better than
> having one MD and spending 1650 for a UW. though having two MDs
> would not hurt would it :D
> 
>


[Non-text portions of this message have been removed]

haha, well, i bought my MDRum SP1 a few years ago, now i spend 650$ for an upgrade to U/W and got to use the MDrum for a few years, 

I consider it $$ well spent chums...

How much would shipping be without insurance? I have orgered some gear from belgium before and had no issues with shipping...

-Jesse

  ----- Original Message ----- 
  From: Gerald Stevens 
  To: elektron-users@yahoogroups.com 
  Sent: Saturday, August 27, 2005 3:28 PM
  Subject: Re: [elektron] shipping question


  When you put it that way, Chris, I really am the biggest schmuck in the 
  world - I just paid $1100(original) +$650 (upgrade) = $1750 for a UW. I will 
  soon own the most expensive UW ever made.
  -gerald

  On 8/27/05, Chris Mitchell <chrism@...> wrote: 
  > 
  > 
  > so, buyers beware, if you are going to ship to sweden expect a total
  > cost of around $650 for the upgrade... in any case, better than
  > having one MD and spending 1650 for a UW. though having two MDs
  > would not hurt would it :D
  > 
  >


  [Non-text portions of this message have been removed]



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[Non-text portions of this message have been removed]

You shouldn't need to pay $150 to ship it to Sweden! Choose any
shipping company you like, you should be able to get it down to like
$50 in my opinion by shopping around. I'm no expert on shipping
internationally from the US, but $150 sounds excessive to me...

Daniel

--- In elektron-users@yahoogroups.com, Gerald Stevens <logo64@g...> wrote:
> I had no idea it would be $150 to ship it... ouch...
>  Somehow, after missing the $400 friend upgrade, and shelling out
$650 total 
> for it, I am feeling like the _biggest_ chump in the world. I hope this 
> feeling dissapates when I get the MD back... and I hope my wife will
speak 
> to me again soon. Her response was not mild to say the least.
>  -gerald

At the company that I ship from (and i've sent many, many pieces of  
gear through them) they weigh and measure , then show a grid on the  
screen of the costs for each of the shipping companies (FedEx, USPS,  
UPS, DHL, Airborne Express)... There was nothing even close to $50.   
The US Postal service would mail it there in 3+ weeks, without  
tracking, for about $80.  Being as we are not able to fully insure  
the gear due to customs fees, sending anything internationally  
without tracking would be insane.

$50 is simply not possible.  I would not have even mentioned the  
shipping cost if it had not been $150 (on Airborne Express) and UPS,  
etc were even more expensive.

chrism

On Aug 27, 2005, at 6:22 PM, daniel_elektron wrote:

>
> You shouldn't need to pay $150 to ship it to Sweden! Choose any
> shipping company you like, you should be able to get it down to like
> $50 in my opinion by shopping around. I'm no expert on shipping
> internationally from the US, but $150 sounds excessive to me...
>
> Daniel
>
> --- In elektron-users@yahoogroups.com, Gerald Stevens <logo64@g...>  
> wrote:
>
>> I had no idea it would be $150 to ship it... ouch...
>>  Somehow, after missing the $400 friend upgrade, and shelling out
>>
> $650 total
>
>> for it, I am feeling like the _biggest_ chump in the world. I hope  
>> this
>> feeling dissapates when I get the MD back... and I hope my wife will
>>
> speak
>
>> to me again soon. Her response was not mild to say the least.
>>  -gerald
>>
>
>
>
>
>
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On Aug 27, 2005, at 7:26 PM, Chris Mitchell wrote:

> There was nothing even close to $50.

I just did a quick test and UPS quotes $136 for an 8lb
package with dimensions 18x8x5 (which is just slightly heavier and
larger than the MD).  it seems to be just slightly cheaper if you  
drop it
off at their facility directly.

it's a shame that there are problems with the US facility right now.   
it cost
me $12 to ship my MD there, fully insured.  that was ground shipping,  
but
it only took four days to get from east coast to west.  I think  
overnight
was just under $50.

OK, thanks for the reality check. We have a good deal on shipping
stuff _out_ in the world. But getting stuff in is expensive. Looks
like its similar to what you needed to pay to get your stuff here.

It's obvious we need to resolve the US service issue. Anyone who
happen to have any tip on west or east-coast techs that have resources
free to take on new assignments, feel free to send them to info@elektron

You US people who had to pay the excessive shipping fees this time,
let us know (support@elektron) if there is anything we can do for you
while we have the unit in our hands. I'm sincerely sorry about the
high shipping cost you needed to pay. At least I promise we will give
them the highest priority and attention.

Daniel, Elektron

--- In elektron-users@yahoogroups.com, Chris Mitchell <chrism@l...> wrote:

> At the company that I ship from (and i've sent many, many pieces of  
> gear through them) they weigh and measure , then show a grid on the  
> screen of the costs for each of the shipping companies (FedEx, USPS,  
> UPS, DHL, Airborne Express)... There was nothing even close to $50.   
> The US Postal service would mail it there in 3+ weeks, without  
> tracking, for about $80.  Being as we are not able to fully insure  
> the gear due to customs fees, sending anything internationally  
> without tracking would be insane.
> 
> $50 is simply not possible.  I would not have even mentioned the  
> shipping cost if it had not been $150 (on Airborne Express) and UPS,  
> etc were even more expensive.
> 
> chrism

On Aug 27, 2005, at 8:25 PM, daniel_elektron wrote:

> OK, thanks for the reality check. We have a good deal on shipping
> stuff _out_ in the world. But getting stuff in is expensive. Looks
> like its similar to what you needed to pay to get your stuff here.
>
> It's obvious we need to resolve the US service issue. Anyone who
> happen to have any tip on west or east-coast techs that have resources
> free to take on new assignments, feel free to send them to  
> info@elektron
>
> You US people who had to pay the excessive shipping fees this time,
> let us know (support@elektron) if there is anything we can do for you
> while we have the unit in our hands. I'm sincerely sorry about the
> high shipping cost you needed to pay. At least I promise we will give
> them the highest priority and attention.

and there you have it...reason 4007 why I love Elektron :-)

Yeah - I double boxed as small and light as I could, and it ended up being 
20x10x6 inches, 10 lbs.
 -g

 On 8/27/05, Joseph Melnyk <jmelnyk@...> wrote: 
> 
> On Aug 27, 2005, at 7:26 PM, Chris Mitchell wrote:
> I just did a quick test and UPS quotes $136 for an 8lb
> package with dimensions 18x8x5 (which is just slightly heavier and
> larger than the MD).


[Non-text portions of this message have been removed]