Elektron Musical Instruments

I just want to ask anybody who has recorded with a machine drum a 
question. If you have never recordeed the machine drum then please do 
not answer. In my studio I use a Demeter stereo tube direct into the 
inputs of the RME fireface 800. I meter in Samplitude to make sure 
that I go in as hot as possible to take full advantage of 24 bit 
recording as much as possible. I've noticed something. No matter how 
hot the sound coming out of the machine drum is, I always have noise. 
If the sound that I happen to be recording is low coming out of the 
machine drum the noise floor is even more apparent. I was wondering 
if this was a factory defect or if this is just the way that the 
machine is built. I've heard so many complaints on the net, but I 
can't really trust anybody who has an opinion like " It doesn't sound 
noisy to me.". I need to get an opinion from somebody who has done 
some extensive recording with the machine drum through a direct box, 
into a mic pre and into a DAW. I would only like to hear from you 
people, so I will be able to formulate a better insight. Do any of 
you people, with a similar setup to mine, experience the noise that 
I've been writing about. I just seems to me that the noise is almost 
unacceptable. I'm trying to determine if this problem is local to my 
machine drum or if it is just a characteristic of all machine drums. 
I am going to take my unit to a repair guy who is supposed to be 
pretty good at stuff like this. I will definatley keep you posted. By 
the way, Elektron was no help at all. They had the pass the buck 
mentality. That really pissed me off. I just want to get my machine 
fixed. I don't want to hear about who's responsability it is to get 
my machine fixed. I want to able to record without this hiss coming 
out of the outputs.