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Elektron Musical Instruments

Index last updated: 2026-04-28 23:22 UTC

Message

Re: [elektron] repair/customs question

2003-02-25 by izfunky <izfunky@aol.com>

Thanks for the info, I will keep invoices.  I'm curious, did you have 
to call Fedex when you received you second bill and send or fax them 
proof of original order so they would cancel the charge?  Anyway 
thanks for responding, it will get me prepared if this happens. :)
-Scott


--- In elektron-users@yahoogroups.com, Roger Gural <rogergural@e...> 
wrote:
> Scott:
> 
> Fedex did try to charge me customs for the return from repairs
> and I had to dispute the charges.  It's a bit of pain but as far
> as I know you don't have to pay customs for a repair.  Keep the 
original
> invoice and shipping info just in case, and if you don't have it 
elektron
> probably has a copy which they will fax to you.
> 
> Roger 
> 
> 
> 
> 2/25/2003 11:30:13 AM, "izfunky <izfunky@a...>" <izfunky@a...> 
wrote:
> 
> >
> >
> >  Hi everyone,
> >
> >  I'm in the process of getting my Machinedrum repaired (brand new
> >  unit/blown fuse) and was wondering if when the unit is shipped 
back
> >  to me if I will get another customs charge from FedEx.  Has 
anyone
> >  has experience with this situation?  I have paid my original 
customs
> >  bill and really don't want to fork out another 64$!  Thanks for 
any
> >  input.  -Scott
> >
> >
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> >
> >
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