Elektron Musical Instruments

I live in Canada and had to pay some $270 when my machinedrum 
arrived.  It was brutal and unexpected, especially since I contacted 
customs prior to ordering and they said it wouldn't be that much.  
Just be careful, but it's a terrific machine.

cheers

--- In elektron-users@yahoogroups.com, "puretokyo2002" 
<puretokyo@h...> wrote:
> Hey Rusty,
> 
> I live in Melbourne and just recently bought a beta Monomachine.
> 
> In short, all shipping is covered by the $1100; howeve UPS charged 
me a $50 customs 
> brokerage fee, as well as 10% GST. 
> 
> Regarding the GST, I could be totally wrong but I had the 
impression they only bothered 
> if the item was valued above $2000AU including postage (MD is about 
$1600AU now) so 
> you may escape having to pay GST. 
> 
> However, I should explain that I personally suffered an absolute 
horror story with UPS; I 
> ordered the Mono on Thursday (I think) and it arrived at UPS 
Melbourne on Monday 
> morning... sans invoice (according to tracking page). 2 days later, 
they call me and let 
> me know this ("No, we can't look inside the box for an invoice") so 
I faxed them a copy of 
> the checkout invoice from monomachine.com. 2 days later, they are 
ready to release the 
> package to me, and call to ask for... $350. I am dubious and that 
GST looks too high. 
> Turns out they want to charge me GST on what I paid for the Mono 
(which included 
> shipping) as well as GST on $500 or so of UPS shipping. After much 
speaking to 
> managers etc, it became apparent that to prove that shipping was 
included in the $1400 
> paid for the Mono would take weeks. Remember, this is all because 
the invoice wasn't on 
> the package...
> 
> Finally, I admit defeat, pay the $350 and drive to UPS's warehouse 
on the other side of 
> Melbourne ("It'll be at least Monday before we can courier it out 
to you...") and pick up 
> my beautiful, glorious Mono... including the original Sweden 
invoice, signed by elektron, 
> in triplicate, taped to the outside of the box (including proof 
that the shipping was 
> already taxed). 
> 
> This is of course a blatant breach of their Worldwide Express 
Guarantee (what you are 
> paying 3-400 of your MD price for); which can only be refunded to 
the shipper. So I am 
> now in contact with Elektron (havn't heard anything for 3 weeks) 
trying to get them to 
> get the refund from UPS and split it with me on a MD. 
> 
> BUT! Assuming my UPS experience was a one-off freak accident, you 
should recieve the 
> MD within 5 days and pay $50-$200 extra. The good news is, the Mono 
is good enough 
> for me to want an MD as well, so it certainly is worth it.
> 
> Hope that helped somewhat.
> 
> Angus.
> puretokyo@h...
> 
> 
> 
> 
> 
> --- In elektron-users@yahoogroups.com, "crvenazvezda91" 
<crvenazvezda91@y...> 
> wrote:
> > Hi,
> > 
> > Wanted to get some information on the MachineDrum as am probably
> > planning on getting one very shortly.
> > 
> > From what I've seen the majority of people seem very happy with 
it, 
> > minus the occasional horror stories.
> > 
> > All the reviews I've read certainly speak highly of it.
> > 
> > And my (1) personal experince with it certainly stood it in good 
> > stead.  That was at the Frankfurt Musikmesse earlier this year 
and I 
> > left wanting 3 bits of kit; the MachineDrum being one of them.
> > 
> > So, the questions: (btw: I live in Australia)
> > 
> > 1) Can someone explain to me what is the deal with the shipping? 
As I 
> > understand it is all sent via Fed-Ex courier service.  Has 
anybody 
> > been hit up for extra fees by Fed-Ex when they deliver? Don't 
want to 
> > have the MD delivered and have to fork out extra fees before I 
even 
> > get it.
> > 
> > 2) Has anybody had any experience with the Australian customs? 
You 
> > only need to pay 10% GST right?  Or is there additional fees on 
top 
> > charged by customs?
> > 
> > 
> > Obviously, I'm concerned about getting the MD; $1,100 US is a 
good 
> > wack of money at the best of times, it's even a bigger hit over 
here 
> > in Australia, so I want to make sure everything is covered.
> > 
> > Basically want to know what I'm getting myself into, and what the 
> > absolute TOTAL cost will be for me. 
> > 
> > MachineDrum + any courier fees + any custom fees + ??? = ???
> > 
> > Thanks,
> > Rusty