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Re: [EXS] Disturbing test regarding EXS polyphony

2003-10-28 by rogaine535

I have taken three courses of action to make emagic aware of this problem.

Firstly, I have contacted the US telephone support line. Unfortunately the support 
individual to whom I spoke was unaware of any of these problems and could not 
provide a solution.

Secondly, I have emailed US support with this issue and have made them aware that 
there are many users suffering the exact same problems.

Third, I have emailed Emagic.de and have already received a response. They are aware 
of this problem and, as stated by others on this thread, they are working on a 
solution. Their exact words to me where "we are currently establishing how far we can 
optimise Virtual Memory for the G5" (translated). The temporary solution is to disable 
Virtual Memory.

I expect I will be receiving an email from Emagic USA shortly and that all their support 
personnel will soon be aware of this problem. Although I would still urge anyone with 
these problems to send them a message. And to clarify: this is not a configuration 
issue, but an issue with Virtual Memory streaming on the G5.

Good luck to us all. We'll be waiting anxiously for an update.
M


> So emagic are aware of the problem.
> 
> Matt

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