Mailist to discuss all issues regarding the Digitech GSP-2101 Guitar FX Processor

I have tried two different cables and not sure whate the problem might be.
The pedals 1, 2, 6, and 7 all seem to have the same problem.
When I press them they light up brightly then dim, sometimes I have to tap them twice for the patch to stay.
When I pressed UTILITY on the GSP 2101 itself and I believe I hit 2, then 2, then 3 which lights up all the leds, 1, 2, 6, and 7 did not light up at all.

The first cable was a 5-pin din shielded Nuetrik and the second one was a 5 pin din cheap cable from Guitar Center.

I have tested all with different surge protectors and outlets.

Any help would be awesome.
Thanks,