The Logic Off Topic list

I have my Z8. I have only just received it and I haven't plugged it in 
with audio etc. I have powered it on and played around.
The data entry dial doesn't work properly. If I try to change a 
parameter it doesn't change unless I move the dial very slowly and even 
then the number goes in the wrong direction as much as it goes in the 
right direction. So I may turn the dial ten times and still only have 
moved a few decimal places or one number.
Has anyone else had this? Can it be fixed.

I bought this sampler because my Akai CD3000XL wasn't playing samples 
right to the end and leaving a little bit off. No one on the akai 
mailing list could figure it out so I spent a few months drinking to 
forget my frustration and working to by a new sampler albeit an 
upgrade.
Now I get it and the friggin dial doesn't work.
Please lord why do I deserve this?
How do I call Akai about this?

I know other Akai Z8 owners can't be experiencing this because I 
already asked if there were any problems with the Z8 and people assured 
me no.
I can get the parameter to where I want it but not without 20 times the 
effort than if it was working.
Roman.