AVR-Chat

And yes, I am always VERY happy to promote companies that I like, as
many of you know. This sort of behavior is really self destructive in
the long run. Good service WILL be promoted, demanding people promote
you to get that level of service will never be a good business model.

On Thu, May 26, 2011 at 3:21 AM, Dave McLaughlin
<dave_mclaughlin@nerdshack.com> wrote:
> Hi Mike,
>
> That is obviously a very poor response you got from Nila. I have been
> dealing with her personally for about 2 years now. I never use the online
> ordering but instead send direct to her my order and it always works out a
> better price this way.
>
> I am also very surprised by the attitude she gave you in respect to the free
> offer. She don't need to request you to post a link as I am sure that once
> you had used the service I am sure you would have quite happily posted on a
> forum somewhere just because you felt it was a good service.
>
> If you don't mind, I would like to complain to her about how she approached
> you seeing as it was myself who recommended them. They need to rethink their
> customer service in this situation.
>
> Dave...
> ---
> Very funny Scotty, now beam down my clothes!!!
> ---
>
>
>
> From: AVR-Chat@yahoogroups.com [mailto:AVR-Chat@yahoogroups.com] On Behalf
> Of Mike Payson
> Sent: 26 May 2011 14:53
> To: AVR-Chat@yahoogroups.com
> Subject: Re: [AVR-Chat] Re: Cheap 2 layer prototype PCB boards - custom made
>
>
> Was interested in EzPCB because they appear to offer to populate 0402
> resistors and capacitors for free. It was unclear, though, so I asked
> their live support representative. This is a transcript of the live
> chat:
>
> Nila
> Hello Friend,Welcome to EzPCB.Can I help you?
>
> Hello
> Can you confirm that your ez proto service includes the smt resistors
> and capacitors you list on your site?
> or is that fo an extra charge?
>
> Nila
> hi friend,
> what is the parts you need?
>
> Hello
> 0402 resistors
> I do not have an exact part list, but probably not more than 20 in
> standard values
>
> Nila
> we provide the service,but we have condition
> you must help us to popularize our website
>
> Hello
> Happy to if it makes my life easier!
> So for 5 of a 100x80mm 2 layer board with those components populated
> it would be $50?
>
> Nila
> we provide the service,but we have condition you must help us to
> popularize our website
> such as post topics on facebook or twitter or forum etc
> the topic must refer to ezpcb and webiste link
>
> Hello
> Ah, I am happy to refer to companies that I like, but will not do it
> as a condition of the sale
> Too bad, was excited about your service
> That is bad business, and I will not participate, and will publicize
> that you require this to get the service.
>
> Nila
> this is other sale method,many clients like this way
> do you think this to good way to get free parts?
>
> Hello
> I do, and am happy to tell people about good service
> I regularly participate in several electronics related online forums
> And regularly recommend several services, including your competitors
> Your service is not the best prrice, but with the populated components
> it is compelling
> But I will not pubblicize you as a condition of doing business, ONLY
> if I am happy with your service
>
> Nila
> now ez-pro price is very low
>
> Hello
> So to get the free components I have to give you a link where I have
> recommended your service?
>
> Nila
> yes
>
> Hello
> Ok, sorry I cannot do business with you
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
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