AVR-Chat

Please feel free. I am absolutely shocked by that response, and would
love to have you, an existing customer, tell her you are as well. She
was quite explicit, though. I clipped the bit at the end where she
backpedaled after I told her I planned to post her comments, when she
said, "well, if you really object we will let it go..." (though in
much more broken English). I just closed the window. I will not
participate in their spam.

On Thu, May 26, 2011 at 3:21 AM, Dave McLaughlin
<dave_mclaughlin@nerdshack.com> wrote:
> Hi Mike,
>
> That is obviously a very poor response you got from Nila. I have been
> dealing with her personally for about 2 years now. I never use the online
> ordering but instead send direct to her my order and it always works out a
> better price this way.
>
> I am also very surprised by the attitude she gave you in respect to the free
> offer. She don't need to request you to post a link as I am sure that once
> you had used the service I am sure you would have quite happily posted on a
> forum somewhere just because you felt it was a good service.
>
> If you don't mind, I would like to complain to her about how she approached
> you seeing as it was myself who recommended them. They need to rethink their
> customer service in this situation.
>
> Dave...
> ---
> Very funny Scotty, now beam down my clothes!!!
> ---
>
>
>
> From: AVR-Chat@yahoogroups.com [mailto:AVR-Chat@yahoogroups.com] On Behalf
> Of Mike Payson
> Sent: 26 May 2011 14:53
> To: AVR-Chat@yahoogroups.com
> Subject: Re: [AVR-Chat] Re: Cheap 2 layer prototype PCB boards - custom made
>
>
> Was interested in EzPCB because they appear to offer to populate 0402
> resistors and capacitors for free. It was unclear, though, so I asked
> their live support representative. This is a transcript of the live
> chat:
>
> Nila
> Hello Friend,Welcome to EzPCB.Can I help you?
>
> Hello
> Can you confirm that your ez proto service includes the smt resistors
> and capacitors you list on your site?
> or is that fo an extra charge?
>
> Nila
> hi friend,
> what is the parts you need?
>
> Hello
> 0402 resistors
> I do not have an exact part list, but probably not more than 20 in
> standard values
>
> Nila
> we provide the service,but we have condition
> you must help us to popularize our website
>
> Hello
> Happy to if it makes my life easier!
> So for 5 of a 100x80mm 2 layer board with those components populated
> it would be $50?
>
> Nila
> we provide the service,but we have condition you must help us to
> popularize our website
> such as post topics on facebook or twitter or forum etc
> the topic must refer to ezpcb and webiste link
>
> Hello
> Ah, I am happy to refer to companies that I like, but will not do it
> as a condition of the sale
> Too bad, was excited about your service
> That is bad business, and I will not participate, and will publicize
> that you require this to get the service.
>
> Nila
> this is other sale method,many clients like this way
> do you think this to good way to get free parts?
>
> Hello
> I do, and am happy to tell people about good service
> I regularly participate in several electronics related online forums
> And regularly recommend several services, including your competitors
> Your service is not the best prrice, but with the populated components
> it is compelling
> But I will not pubblicize you as a condition of doing business, ONLY
> if I am happy with your service
>
> Nila
> now ez-pro price is very low
>
> Hello
> So to get the free components I have to give you a link where I have
> recommended your service?
>
> Nila
> yes
>
> Hello
> Ok, sorry I cannot do business with you
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
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>
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