Digital BW, The Print

For site moderator:

I'm having a great deal of trouble with an inkset ordered from MIS associates, ordered the UT7 set, received a ARC inkset, none of the MIS workflows list this ink, and the UT7 profiles and workflows from Paul R. do not work. I removed the yellow ARC placed cartridge, and now have a red light and unable to print at all.

Sent query to MIS support, as well as telephoned, no answers.

Thank you,

Bob