Digital BW, The Print

My last order took 2 weeks! this one is slightly complcated too. I sold 
a set of new piezo inks for 4 pints of MIS FS, had an email from MIS 
saying that the guy had paid for the mis and that the inks were 
promptly shipped 22nd of jan, so I shipped the piezo out. I´ll try 
calling, but these international calls quickly add to the bill.

Julian


----- Mensaje Original -----
De: Alessandro Pardi <alessandro.pardi@...>
Fecha: Lunes, Febrero 25, 2002 4:09 pm
Asunto: RE: [Digital BW] MIS customer service

> Julian,
> 
> last delivery took *two* months (to Italy: Spain is somewhat 
> nearer to MIS
> :-). It must be said that it spanned the Christmas period, so you 
> may expect
> it to take a bit less, now. 
> Anyway, I also had no luck whatsoever with emails to MIS: they 
> must be
> overwhelmed. It remains to see if they only answer messages about 
> fatalerrors (i.e. wrong deliveries), and disregard warnings, or if 
> they ignore
> emails altogether.
> 
> Alessandro Pardi
> 
> -----Original Message-----
> From: JULIANTHOMAS [mailto:julianthomas@...]
> Sent: Monday, February 25, 2002 12:48
> To: DigitalBlackandWhiteThePrint@yahoogroups.com
> Subject: [Digital BW] MIS customer service
> 
> 
> 
> 
> Hi all, has anyone any horror stories re MIS service? I´ve been 
> waiting 
> for inks for a month and my emails are not being answered. Should 
> I 
> worry??
> 
> Julian
> 
> 
> 
> 
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