Digital BW, The Print

Alessandro Pardi wrote:
> 
> Julian,
> 
> last delivery took *two* months (to Italy: Spain is somewhat nearer to MIS
> :-). It must be said that it spanned the Christmas period, so you may expect
> it to take a bit less, now.
> Anyway, I also had no luck whatsoever with emails to MIS: they must be
> overwhelmed. It remains to see if they only answer messages about fatal
> errors (i.e. wrong deliveries), and disregard warnings, or if they ignore
> emails altogether.
> 
> Alessandro Pardi


Julian & Alessandro;

I have placed about 5 orders with MIS on the web and over the phone.
Each time they promptly sent out the order and I had it in my hands a
few days later. I had them send it to me US Postal Priority mail, a
bargain at around $5 for the shipping. Mind you, I am in the States.
Once they sent the wrong item, I phoned them and they quickly sent a
replacement.  I have E-mailed them with questions and those E-mails went
unanswered. So if I have a question now, I just call them.

-Jeff