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Digital BW, The Print

Index last updated: 2026-04-28 22:56 UTC

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Re: [Digital BW] MIS Customer Srevice

2002-02-28 by meander@mail.dk

>So, I blame spanish post.
>So in future, I´ll use FedEx, pay the customs duties, and always order
>pints (156USD for clogfree printing - which when you consider I was
>paying 480 USD for 4oz sets to spain menas I really shouldn´t complain
>about the occasional glitch).
>
>Julian (back to balancing espresso and mojito and email)
>

Ah, the espresso, that explains everything.

For unbreakables I always use US International Airmail, so far it has 
never taken more than 7 working days from the US to Denmark. I have 
had nothing but problems with Courier Services. They claim a 3 day 
delivery, at a price, but if no one is home to receive the package 
then it is return to the depot. Then they send a letter to arranged 
delivery. All this can take up to 10 working days! On one occasion 
their letter got lost in the post, they assumed I did not want the 
goods because I did not contact them and they returned the goods to 
the US. It took 4 months to sort that one out!
So, my advice is to have everything sent to an address where you know 
someone is always there.

US International Air Mail is delivered by the normal post system, if 
you are out then the post office holds the package for 10 days before 
returning it and, of course , the post man leaves a form in your post 
box about it. At least that is what happens in DK.

Regards,

Jerry.

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