Digital BW, The Print

I should have added my $.02 in the original post.

I told my friend that I find the site to be very easy to navigate, more 
so than the previous site, and that finding products, downloads, and 
even trouble shooting is pretty easy.

However, I would like to see:
1) Better paper descriptions with more information and reference to 
name changes (such as the enhanced matte noting that it used to be 
EAM). I showed her the paper descriptions on the Media Street site.
2) An area to troubleshoot RIP issues. I know there is the Fiery site, 
but that is not the greatest site when it comes to troubleshooting. 
And, these $2000+ RIPs do have the Epson Logo on them!

Dan Smith

--- In Epson9000@y..., "bigheadbloggs" <daniel@s...> wrote:
> Greetings piezographers (color and bw),
> 
> I have a friend who has been hired by Epson to evaluate and possibly 
> recommend changes to their website.  Her specialty is GUI consulting - 
> she is not a photographer, printer or computer guru. When I told her 
> about these lists that I belong too (a dedicated lurker) and how we are 
> huge Epson consumers and merciless critics, she got very excited at the 
> prospect of feedback from hard core consumers. I will point her to this 
> thread so she can be submerged in our world...
> 
> Basically: what do you like about Epson's current web site, what don't 
> you like, what would you like to see???
> 
> Below are the UNEDITED questions my friend gave me as a guidline... you 
> can answer them in order or you can free associate...
> 
> Thanks for responding. This is totally unofficial, by the way, but your 
> suggestions & critiques will help to improve their website.
> 
> Daniel Smith
>      ---   ---   ---   ---   ---   ---   ---
> 
> EPSON WEBSITE EVALUATION:
> 
> 1.  Have you used the previous version of the Epson website (you 
> probably know better the dates) as well as the current one ? If  yes, 
> answer the following. If no, skip to Question 4.
> 
> 2.  Do you like the current website better than the former Epson 
> website? Yes, No, Why?
> 
> 3.  Is the Navigation on the current website, better?  Yes, No, Why?
> 
> 4.  Is the information content and layout better on the current website 
> than the old one?  Yes  No, Why? (please speak to what is missing, and 
> what could improve it in your opinion)
> 
> 5.  Is the terminology of the current website easy to understand?
> Yes, No  If No, what terms do you not like, and what would you change 
> them to?
>                          ________
> 
> 6.  Is there anything else you would change on the current website?
> 
> 7.  Is there anything you especially like on the current website?