Digital BW, The Print

Do they allow you to buy into the maintenance contract at any time, or
does it have to be in force continually? I'm uncomfortable with the idea
of paying $495/ year whether upgrades I need materialize or not.
 
Lloyd
 

-----Original Message-----
From: Robert G. Morrison [mailto:rmorrison@...] 
Sent: Monday, August 19, 2002 7:27 PM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: Re: [Digital BW] Imageprint



Support is excellent.  No I'm not paying the maintenance fee yet.  My
guess
is that once you have the profiles you need you and get over any initial
interface issues you won't really need support.  There has been
talk...and
it is just talk at this point...of making the profiling software
available
so that people who have a densitometer or spectrophotometer could make
their
own quad profiles.  When I met with Colorbyte last week they sounded
ready
to do this...I obviously encouraged them...finally...do it yourself quad
profiling!  If you had that you probably wouldn't need the tech support.
The tech support does include unlimited version upgrades, though,
including
support for new printers and inksets and such.  As all of us who
recently
upgraded to PS7 are reminded...most good things aren't free forever.

One thing that many of us need to get over...in my opinion...is feeling
that
software should be free...if you have ever written code before you know
it
is hard, time consuming work...and if you are running a business that is
not
supported by printer and ink sales you need to make money someway!

Robert




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