Digital BW, The Print

Your love fest with Andrew's abilities notwithstanding, his opinion is
simply just that...one man's opinion. I've read at least two other
informed opinions on GB that are very positive. These other two
gentlemen seemed to get very good results with GB. Perhaps they are
wrong and Andrew is right...perhaps not. Nor do I expect an OEM driver
to be as good as a $500 RIP from a company that also wants to charge
$500 a year to talk to you on the phone. But the free driver is probably
better than nothing.
 
The bottom line is that Epson saw fit to release the 2100 with all the
advertised features and software of the original Japanese model. Then,
they released the 2200 as a crippled, stripped-down version of that
printer. And, it's the only one I can get. I resent that. Epson doesn't
owe me anything, but I don't have to buy the printer. I wouldn't have
bought my Camry had Toyota decided to offer AC and automatic
transmission only outside North America. If Epson's goal is to maximize
sales rather than alienate the most affluent portion of their customer
base (the US and Canada), then they should realize what a big PR fiasco
this is and try to rectify it. It's called Customer Relations.
 
Beta testing and feature sets should be done before the product is
marketed anywhere. It seems to me that Epson either deprived us of
useful features, or foisted junk on the rest of the world. Not good
either way.
 
Lloyd
 

-----Original Message-----
From: Robert G. Morrison [mailto:rmorrison@...] 
Sent: Monday, August 19, 2002 7:32 PM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: Re: [Digital BW] Imageprint


On 8/19/02 3:14 PM, "Lloyd O'Daniel" <lodaniel@...> wrote:

> I'm glad that you are trying to get Epson and Colorbyte together on a
> bundle deal, given your direct participation in stiffing North America
> with Gray Balancer. I frankly think Epson owes NA 2200 customers some
> compensation for removing that and the CD printing feature. If it's
good
> enough to market in Europe, then it should be good enough to market
> here.

Epson doesn't OWE you anything my friend!  If you don't like what they
offer
then don't buy their product...its called the free market.  They are
free to
sell you...or not sell you anything they like...and you are free to
decide
whether you want to buy it or not.

On another note.  Beta testing is an enormous amount of work that I
regularly do.  Great beta testers, LIKE ANDREW, are hard, hard, hard to
come
by.  Thank you Andrew for saving us all a lot of wasted time...

Robert




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