Digital BW, The Print

--- In DigitalBlackandWhiteThePrint@y..., "daintreeriver2002"
<workmantx@a...> wrote:
> Jerry,
> 
> I followed your steps for cleaning the print heads of my Epson 1280.  
> The cartridges that I'd removed were about 20% full (color) and maybe 
> 40% full for black.  After the 4 head cleanings and running some 
> purge print I went from getting a little bit of ink out to NONE at 
> all.
> 
> My next step was to put in two of the new cartridges I just received 
> yesterday from MIS (VM).  Of course, both the chips are bad because 
> neither will work!!!! I'm extremely frustrated right now with MIS and 
> its product.  Have to wait until Monday to call them, though!
> 
> What do you and everyone else advise?  Should I just bite the bullet 
> and get the CIS system?  Then I don't have to deal with chips, 
> right?  I'm so angry right now, I'm thinking of switching to Piezo so 
> I don't have to do business with MIS anymore.

As a system, MIS has good results and great potential. Roark, et.al.,
are very solid in their knowledge and most helpful (though I assume
they are not getting checks from MIS and I hope they don't have stock
options). 

As a company, MIS gives every reason to leave their system for any
reasonable alternative. I have a worse experience than reported here
with a 1280 and defective cartridges. I called, and MIS said to rob
the chip off my Epson cartridge while they sent me a replacement CHIP
(not cartridge). Then they refused to send a cartridge to replace the
epson cartridge rendered unusable by using its chip. Said I could put
their chip on it "if it worked." MIS said "we are not responsible for
the bad chips. They are assembled and shrink wrapped in China, and we
could not unwrap and test everyone." So I said, "Well, then, could you
be responsible for the bad ones?" And the woman on the phone said, "We
ship them all, and we can't replace the bad ones with ones we know are
good because we don't know which ones are good." Now that is some way
to run a company. Whether or not you move to CIS, you can be sure that
a company that is this irresponsible to customers is going to cause
you trouble sooner or later. Next it will be, "Well, I know that your
ink is clogging because the formula is not consistent, but we can't
tell which inks are good and which are bad..."

Sell your stock and buy another ink system. Cone Piezo looks twice as
expensive up front and half as expensive in the long run if you count
all the time fixing the bad printers when you could be printing.