Digital BW, The Print

not a specific black and white question, but i figured the group would be able 
to help me out. 

i am printing on photo rag (196gsm super B) with an epson 2200, regular 
epson ink cartridges and ink.  the printer was purchased in august and has 
been through a modest printing load, but certainly not a huge amount of prints 
or anything taxing. 

yesterday the printer started to fail to load sheets of paper through, and today 
has been more finicky.  it is leaving two marks on the edge of the paper that 
loads through, even when it doesn't load the paper. i assume that the loading 
rollers are not grabbing the paper, either because they or the paper is getting 
too "polished." does ths seam reasonable? 

i have already made a call to epson service, which was nearly worthless, and 
they are sending out a replacement. that is good i suppose. 

any hints for keeping this from happening again? 

thanks, 
mike meyer
michaelmeyerphoto.com