Digital BW, The Print

Thanks to all who replied - what nice tesimonies! I'm going to try 
again and will stay home a little later tomorrow so I can call MIS. 
In thinking about it, Bob probably can solve problems a whole lot 
faster over the phone than by trading emails.

I appreciate the input. 

Linda J...who is a tad cranky what with a C82 needing a cartridge and 
an 1160 needing a CIS rehab.

 "Mark Hahn" <markhahn2000@y...> wrote:
(snip)
>now, I have never emailed for assistance, but always call 
> Bob directly (I get the impression that it is a very very small 
> operation... )  I am so impressed with their service that I would 
not 
> go anywhere else.  Call up and I'm sure you will have a different 
> opinion.
> 
> mark
> 
> PS  this is typical of small operations, they can only do so much 
and 
> email can't be their first priority.