Digital BW, The Print

> ... received my warm tone inks last week ...
> and the print came out dead neutral. 

It appears MIS has some incorrectly marked R2 Warm carts out there.  The R2
warm should be pure carbon.

> Placed the cart back in and have the standing red light again.

Sometimes it's the contact between the chip and printer.  Last night I had
to put a few 1/8" square pieces of tape below the chip to raise it up a bit.
That cured the problem.

> Is this a constant problem with these carts? 

A certain percentage of the carts appear to be a few paper thicknesses too
short, and a certain percentage of chips are bad.  So, you should have some
extra chips and save those off old carts for spares.  

MIS told me they just bought a chip tester, but I'm not sure what percentage
of the incoming chips they are testing.  These problems are a nuisance for
them and us.  Hopefully they'll find some workable and affordable solutions.

Paul
www.PaulRoark.com