Digital BW, The Print

4800 Margin Problems – Please Help!

Yesterday I received a new 4800 to add to my small stable of other 
printers which also includes a R2400. Everything went fine until I 
tried to print a few photos at my standard portfolio print size. My 
process is to use Photoshop CS2 to upsize my image to 12.2" x 18.3". 
I then add a 20px keyline border around the image, increase the 
canvas size to 13" x 19" and add a copyright line on the bottom right 
corner, outside the margin of the keyline. This configuration worked 
fine on my R2400 where I was using 13" x 19" cut sheets, but I've 
failed in my attempts to create the same prints on my 4800. 

On the 4800, the short side of the paper (the last to leave the 
printer) has a 16mm non-printable margin. On the leading short side 
that margin is only 6mm. Because of this, the bottom portion of my 
photos is not being printed. I've tried this with borderless turned 
on and off as well as used a multitude of different combinations in 
the print settings. In some cases, in CS2 Print with Preview, the 
whole image is showing up fine in the preview window, but with the 
Print Preview that comes with the Epson software enabled, that bottom 
edge is always showing up as being cut off. Can anyone help me out 
and offer any advice as to how I can correct this problem and get 
started using this magnificent machine?

Thanks,

Rob Greer
http://www.robgreer.com/