Digital BW, The Print

I had similar issues with the 10K cleaning carts. The chips are lower  
then Epson carts, compare them, so they do not line up well. Had to  
cut them off and reposition with hot glue.
Mark

On Jul 16, 2007, at 12:50 PM, Jenny Ellerbe wrote:

> Have any of you used Mediastreet funnel fill cartridges in a 4000?  I
> installed a set on my printer last Thursday and could not get the
> printer to recognize all the carts at the same time.  I contacted tech
> support (through email, the only way to contact them) and spent  
> about 8
> hours Friday trying to get these to work.  The best I ever got was 7
> carts recognized although the matte black one never was.  It either
> said "Set Ink Cartridge" or occasionally it would see it but say it  
> was
> empty.  Resetting the chip didn't help.  I have wiggled every cart up
> and down, left and right, raised and lowered the levers, turned the
> printer on and off, unplugged it, cleaned the chips with alcohol (per
> their instructions) etc.  Mediastreet maintains there's nothing wrong
> with the carts and refused to give me an RMA# to return them for a
> refund.  They did send me a new matte black cart which I received  
> today
> however it didn't solve the problem.  If I remove the Mediastreet  
> carts
> and reinstall my piezo carts, the printer works perfectly.  Any
> suggestions on how to proceed?
>
> Thanks,
> Jenny Ellerbe
>
>
>
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