Digital BW, The Print

Has anyone had any problem loading the T007 and T009 cartridges with 
VM Quadtones in their 1280, or had "bad cartridges".  I've done the 
cartridge replacement very carefully and no charging has begun -- 
both control panel lights remain solid.  Help!

Thanks!

--- In DigitalBlackandWhiteThePrint@y..., "daintreeriver2002" <workmantx@a...> wrote:
> Has anyone had any problem loading the T007 and T009 cartridges with 
> VM Quadtones in their 1280, or had "bad cartridges".  I've done the 
> cartridge replacement very carefully and no charging has begun -- 
> both control panel lights remain solid.  Help!
> 
> Thanks!

I had a black T007 cartridge, brand new, that my new Epson 1280 would not recognize. I found the Epson black cartridge with 
no problems. Called MIS this morning, very friendly; said to take the chip off the Epson cartridge and put it on the MIS. Now 
works fine. So tomorrow a.m., I'm calling and asking them to send a second cartridge that they know is good. Give them a call 
on the 800 number.

Some things MIS buries in their FAQ's and other places....

1) You can blow the chips with static electricity. MIS line workers 
are instructed to touch a grounding pipe before picking up chips and 
sealing them in the black anti-static bags. Buy an $8 wrist strap from 
Radio Shack and clip it to your computer case or the center screw that 
holds an electrictrical outlet cover on (don't get shocked), or a 
copper water pipe that a plumber has grounded, etc. Wear it when 
handling chips.

2) Only use finger pressure to install chip, don't press hard with a 
screwdriver, etc. Recently, the holes on the chips are now shipped a 
little bigger so they go on the carts better.

3) Sometimes turning off and unplugging printer for one minute will 
clear it's buffer- and red lights.

4) There is a 2nd way to blow chips which true Epson carts seem 
immortal to but MIS chips seem to undergo. Sometimes, but not always, 
if the power is on, or even if the power is off but printer is plugged 
in, the previous chip data in the printer buffer zaps the chips 
through the electrical connector and confuses it permanently. I just 
wrestled with this this weekend installing a CFS. If this happens I 
put a genuine Epson cart set in and verify it is reading correctly, 
then I install new MIS chips on the carts, old ones are toast, and 
make sure they are reset (I have a QB7 resetter and a set of EZ plugs 
(nomorecarts) so I can rip out and reinstall the MIS carts).

Now turn off printer, after it comes to rest, and the green light 
stops flashing, UNPLUG printer. Now, push down on the carriage head 
locking device- a white plastic pin sticking up just under and to left 
of head in parked position and at same time slide head to left and it 
will be free to move all the way to the left. Remove Epson carts 
and install MIS carts with new chips. Move head back to right again.  
Plug in printer, and turn on.

5) Of course it could also be that the cart is not properly seated. Or 
that connectors are bent.
Jim H.  







--- In DigitalBlackandWhiteThePrint@y..., "dmeriwether16" 
<dmeriwether@s...> wrote:
> --- In DigitalBlackandWhiteThePrint@y..., "daintreeriver2002" 
<workmantx@a...> wrote:
> > Has anyone had any problem loading the T007 and T009 cartridges 
with 
> > VM Quadtones in their 1280, or had "bad cartridges".  I've done 
the 
> > cartridge replacement very carefully and no charging has begun -- 
> > both control panel lights remain solid.  Help!
> > 
> > Thanks!
> 
> I had a black T007 cartridge, brand new, that my new Epson 1280 
would not recognize. I found the Epson black cartridge with 
> no problems. Called MIS this morning, very friendly; said to take 
the chip off the Epson cartridge and put it on the MIS. Now 
> works fine. So tomorrow a.m., I'm calling and asking them to send a 
second cartridge that they know is good. Give them a call 
> on the 800 number.

--- In DigitalBlackandWhiteThePrint@y..., "daintreeriver2002" <workmantx@a...> 
wrote:
> Has anyone had any problem loading the T007 and T009 cartridges with 
> VM Quadtones in their 1280, or had "bad cartridges".  I've done the 
> cartridge replacement very carefully and no charging has begun -- 
> both control panel lights remain solid.  Help!
> 
> Thanks!

(After friendly call to MIS, but someone need to tell them that being friendly is 
just the start of good customer service): Here is the what the person on the 
telephone replied when I said that I had used their telephone instructions to take 
a good chip off my Epson cartridge to make the MIS cartridge work, and I wanted 
them to replace the defective cartridge with a good one. (Seemed like a 
resonable request to me.)

1) Bad cartridges "happen all the time." It appears they are getting lots of calls 
and taking them as a normal part of business.
2) MIS will not send a new cartridge. MIS will send a replacement CHIP which I can 
put on the cartridge, assuming that I am good with an Exacto knife and the little 
plastic nibs have not been damaged.
3) MIS does not test chips to see if they are good. She said the chips and 
cartridges are made, filled, and packaged in China. She said "there is no way we 
can know if the chips are good" - even the 2 loose chips that she sent to me as 
replacements. She impled that it was "their" problem, meaning someone else in 
China.
The replacement chips arrived by express mail in 3 days.  As I said, friendly and 
prompt and no clue that quality control is an essential element of long-term 
profit margins.

So, the issue in choosing a system to print b/w is reliability before quality of the 
print. Why would I use a computer that I had to wonder if it would work each time 
I loaded the program? Why choose MIS if you are hoping the chip will work each 
time you change ink, etc. I switched to Mac because I was tired of computer 
problems getting in the way of just working on my images. [A very good switch, 
by the way. The only time I have a crash is when I am at work on my PC.] So why 
would I commit to a printer system when the company has a "that's the way it is" 
attitude toward defective equipment? Waiting three days to print or needing to 
buy extra cartridges that might work as backups (as suggested) did not seem to 
be a problem for the representative on the phone. (Of course, she was not the 
one trying to get the print out of the Epson.)

Before you get really discouraged please see my post under this same 
thread, message #17245 from July 29th.

There are some things you can do to insure survivalbility of chips. 
Once you get  two-four known good chips, you are all set for using 
carts. The chips may or may not be DOA from MIS, you can't make that 
assumption. They are as delicate as any other circuit board- 
motherboards, RAM, graphics cards, etc. That is why they are shipped 
in anti-static bags. I will grant you however that I have never had 
the problems with chips off Epson carts that I do with MIS chips.
Jim H.






> (After friendly call to MIS, but someone need to tell them that 
being friendly is 
> just the start of good customer service): Here is the what the 
person on the 
> telephone replied when I said that I had used their telephone 
instructions to take 
> a good chip off my Epson cartridge to make the MIS cartridge work, 
and I wanted 
> them to replace the defective cartridge with a good one. (Seemed 
like a 
> resonable request to me.)
> 
> 1) Bad cartridges "happen all the time." It appears they are getting 
lots of calls 
> and taking them as a normal part of business.
> 2) MIS will not send a new cartridge. MIS will send a replacement 
CHIP which I can 
> put on the cartridge, assuming that I am good with an Exacto knife 
and the little 
> plastic nibs have not been damaged.
> 3) MIS does not test chips to see if they are good. She said the 
chips and 
> cartridges are made, filled, and packaged in China. She said "there 
is no way we 
> can know if the chips are good" - even the 2 loose chips that she 
sent to me as 
> replacements. She impled that it was "their" problem, meaning 
someone else in 
> China.
> The replacement chips arrived by express mail in 3 days.  As I said, 
friendly and 
> prompt and no clue that quality control is an essential element of 
long-term 
> profit margins.
> 
> So, the issue in choosing a system to print b/w is reliability 
before quality of the 
> print. Why would I use a computer that I had to wonder if it would 
work each time 
> I loaded the program? Why choose MIS if you are hoping the chip will 
work each 
> time you change ink, etc. I switched to Mac because I was tired of 
computer 
> problems getting in the way of just working on my images. [A very 
good switch, 
> by the way. The only time I have a crash is when I am at work on my 
PC.] So why 
> would I commit to a printer system when the company has a "that's 
the way it is" 
> attitude toward defective equipment? Waiting three days to print or 
needing to 
> buy extra cartridges that might work as backups (as suggested) did 
not seem to 
> be a problem for the representative on the phone. (Of course, she 
was not the 
> one trying to get the print out of the Epson.)