Digital BW, The Print

Thanks to those who have been responding to my question about options for 
a 2200 without a RIP.

As I consider the wisdom I'm receiving, a further question to my betters:

What are the down-sides of IP, other than cost?

I have heard "fiddly to install" and also "poor customer service".  I'd 
really appreciate hearing from people who've actually had these 
experiences, or other difficulties, about the details.

Thanks.  --h


Houston Spencer
Shanghai, PR China

Houston:

Installation is easy: see my Notes on IP Setup on <http://groups.yahoo.com/group/
ImagePrint/files/>. But documentation is sparse.

I was worried about customer support because I'm in Bangkok. I've had excellent support 
by e-mail. They even phoned me on New Year's eve last year to resolve a problem I was 
having.

--Mitch/Bangkok

Installation isn't particularly bad, as long as you follow the directions.  And the directions aren't difficult.  You also need to read the manual.  It has quite a few features, that means more chance to screw up.  But, it's not bad.
 
Colorbyte is basically arrogant about support.  You will get an answer from them.  However, if you buy from a retailer, Colorbyte expects them to provide support.  I would imagine that there are retailers capable of that.  Colorbyte views their support desk as a last resort when the retailer can't help.  If you buy directly from them, they provide the support.  The best way is email.  You will generally get a recording saying they will call you back.  Email has been pretty good.  I coughed up the annual maintenance fee, so that get's me a little better access.  But, that's expensive, unless you figure you would buy each new version that comes out.  Then it's a reasonable deal.
 
Colorbyte is extremely good at what they do.  Go look at their corporate web site to see the list of manufacturers they supply with RIP's/Drivers/etc.  But, the bottom line is that they are pretty arrogant.
 
It's a great product that lives up to the claims they make.
 
Tom Baker

houston.spencer@... wrote:
Thanks to those who have been responding to my question about options for 
a 2200 without a RIP.

As I consider the wisdom I'm receiving, a further question to my betters:

What are the down-sides of IP, other than cost?

I have heard "fiddly to install" and also "poor customer service".  I'd 
really appreciate hearing from people who've actually had these 
experiences, or other difficulties, about the details.

Thanks.  --h


Houston Spencer
Shanghai, PR China


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[Non-text portions of this message have been removed]

Monday, December 8, 2003, 8:05:23 PM, you wrote:

hsacc> Thanks to those who have been responding to my question about options for
hsacc> a 2200 without a RIP.

hsacc> As I consider the wisdom I'm receiving, a further question to my betters:

hsacc> What are the down-sides of IP, other than cost?

hsacc> I have heard "fiddly to install" and also "poor customer service".  I'd
hsacc> really appreciate hearing from people who've actually had these
hsacc> experiences, or other difficulties, about the details.

hsacc> Thanks.  --h


hsacc> Houston Spencer
hsacc> Shanghai, PR China

I tried the demo and once I got past a few installation "quirks" it
worked fine.  Gave some very nice prints.  A little more dotty than I
expected though not obtrusively so.  An issue I have is the use of all
the color inks when producing B&W.  I have a worry that using the
color inks for B&W may not be as archival.

-- 
Best regards,
 Richard                            mailto:richard@...

When producing b&w prints from Imageprint using a gray profile, all of the color inks are not used.  If you print using a color profile, it likely uses all of the color inks.  
 
Tom Baker

Richard Sintchak <richcontaxg@sbcglobal.net> wrote:

Monday, December 8, 2003, 8:05:23 PM, you wrote:

hsacc> Thanks to those who have been responding to my question about options for
hsacc> a 2200 without a RIP.

hsacc> As I consider the wisdom I'm receiving, a further question to my betters:

hsacc> What are the down-sides of IP, other than cost?

hsacc> I have heard "fiddly to install" and also "poor customer service".  I'd
hsacc> really appreciate hearing from people who've actually had these
hsacc> experiences, or other difficulties, about the details.

hsacc> Thanks.  --h


hsacc> Houston Spencer
hsacc> Shanghai, PR China

I tried the demo and once I got past a few installation "quirks" it
worked fine.  Gave some very nice prints.  A little more dotty than I
expected though not obtrusively so.  An issue I have is the use of all
the color inks when producing B&W.  I have a worry that using the
color inks for B&W may not be as archival.

-- 
Best regards,
Richard                            mailto:richard@...


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BY PARTICIPATING IN AND/OR POSTING MESSAGES TO THE DIGITAL BW, THE PRINT YAHOO! GROUP YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE �OWNER� AND �MODERATORS� OF DIGITAL BW, THE PRINT YAHOO GROUP SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE  �OWNER� AND �MODERATORS� OF DIGITAL BW, THE PRINT YAHOO GROUP HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE DIGITAL BW, THE PRINT YAHOO GROUP; (ii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE DIGITAL BW, THE PRINT YAHOO GROUP; OR (iv) ANY OTHER MATTER RELATING TO THE DIGITAL BW, THE PRINT YAHOO GROUP.


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[Non-text portions of this message have been removed]

Tuesday, December 9, 2003, 6:46:37 AM, you wrote:

TB> When producing b&w prints from Imageprint using a gray
TB> profile, all of the color inks are not used.  If you print using a
TB> color
TB> profile, it likely uses all of the color inks.  
 
TB> Tom Baker

For B&W prints, even using the gray profile at neutral, I believe cyan
and magenta is used (LC, C, LM, M? I do not know). At least those are
the dots that I can see with a magnifying glass.

-- 
Best regards,
 Richard                            mailto:richard@...

Yes.  Only two colors, not all of the colors are used in b&w.  The ones that are used are in relatively small quantities.  Even so, the use of colored inks at all, in any inkset, has to affect longivity, when compared to pure carbon.
 
Tom Baker

Richard Sintchak <richcontaxg@...> wrote:

Tuesday, December 9, 2003, 6:46:37 AM, you wrote:

TB> When producing b&w prints from Imageprint using a gray
TB> profile, all of the color inks are not used.  If you print using a
TB> color
TB> profile, it likely uses all of the color inks.  

TB> Tom Baker

For B&W prints, even using the gray profile at neutral, I believe cyan
and magenta is used (LC, C, LM, M? I do not know). At least those are
the dots that I can see with a magnifying glass.

-- 
Best regards,
Richard                            mailto:richard@contaximages.com


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Please visit the Group Homepage to check the Files, and other resources as they are often being updated.

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Please follow these basic guidelines:
- As threads develop, trim off excess portions of earlier messages to keep them short.
- Good manners are required at all time. No personal attacks or flames. Hostile, aggressive or argumentative users may be removed from the membership without notice.
- Keep your posts and threads related to the group topic of digital B&W printing. Users who persistently make off-topic posts may be removed from the membership.
- By posting on this forum you agree to abide by the group rules and guidelines, and to abide by the actions and decisions of the group Owner and Moderators. See �Group Topic, Rules and Guidelines� in the Files section:
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BY PARTICIPATING IN AND/OR POSTING MESSAGES TO THE DIGITAL BW, THE PRINT YAHOO! GROUP YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE �OWNER� AND �MODERATORS� OF DIGITAL BW, THE PRINT YAHOO GROUP SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE  �OWNER� AND �MODERATORS� OF DIGITAL BW, THE PRINT YAHOO GROUP HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE DIGITAL BW, THE PRINT YAHOO GROUP; (ii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE DIGITAL BW, THE PRINT YAHOO GROUP; OR (iv) ANY OTHER MATTER RELATING TO THE DIGITAL BW, THE PRINT YAHOO GROUP.


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