Doepfer

--- In Doepfer_a100@y..., grove@z... wrote:
hi rachel, i posted the doepfer forum posts to show the indifference 
doepfer shows to its customers. i did this because a few people don't 
believe it exists, well it does. it should not called off topic when 
it clearly needs to addressed. i have seen nothing from doepfer on 
their forum  to prove me otherwise. on top of that they need to 
polish their PR skills and interact a little better with this group.
sorry to drag you into this like that, but it was also ment to help 
your cause as well as ours. like what's up with you having v 3.4 and 
no mention on their site that it exists. i have v 3.0 and would like 
to know what the software revisions were. this is what i mean by lack 
of customer support among other things.
cheers,
RM
> 
> I just wanted to add here, I am the "rachel" who posted the message 
that
> ringmod quoted.  I wasn't expecting him to, but I do not mind.
> I think I should add here:
> 
> I have only an A100 Mini system, but I am planning a much larger 
set of 
> -modules.  I bought the MAQ 16/3 primarily because it is considered 
a 
> part of the A100 (although it's a subset) by Doepfer.  I intend to 
build 
> a system that will use the MAQ as the primary controller.  In this 
instance.
> I do not consider discussion of the MAQ off topic!  I consider the 
MAQ as 
> much a part of the A100 system as the rest of it.
> 
> There is another yahoogroups list for the MAQ just started that I 
subscribed to
> yesterday, but I appear to be the only subscriber, other than the 
admin.
> 
> The web based forum for the doepfer products is a bit of a stinker -
 I hate 
> web based forums at the best of times, hence I usually use email.
> Anywhere that is discussing the MAQ 16/3 is of use to me, since it 
is
> such an inscrutable and poorly documented piece of (expensive) 
equipment.
> 
> I am quite perturbed by Doepfer (the company) ignoring my posts to 
them
> regarding what I consider a definite bug in the firmware, wrt to 
Clock sending
> on External synch.  If ringmod's postings here annoy people, I am 
sorry,
> but I tend to agree about this one, since stirring the possum a bit 
> is often the only way to get some answers.....
> 
> Anyway, I shall leave it at that for now.....
> 
> 
> rachel
> 
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