Hi Everyone,
I’m just getting started with digital negatives for carbon prints and recently downloaded the Print Tool, but I can not get it to print. I am using a MacBook Pro with Sierra and an Epson 3800 Stylus Pro printer. I have followed all of the Print Tool directions in trying to print the 21 step wedge, but when I hit the print button, the printer acts as though it is going to print by accepting the Pictorico film and getting it into position to print, but then after 10-15 seconds, it sends the film out without anything printed on it.
I used QTR successfully a few years ago with the same Epson 3800 printer to create digital negatives directly from Photoshop. At that time, I believe I may have been running Lion and something like QTR version 2.4. But I have not printed with QTR in several years.
I upgraded my MacBook Pro to Sierra while QTR 2.4 was in my applications folder. Today, I upgraded my QTR to the current version of 2.7.7, but am still unsuccessful in getting the print tool to work.
In the Print Tool, I have the following selected:
Printer: Quad 3800
Paper and Print settings: Quadtone RIP
Mode: Quadtone RIP 16 Bit
Curve 1: Carbon 100
Curve 2: None
Curve 3: None
Paper feed: Sheet Feed
Resolution: 2880
Speed : unidirectional
Black ink; Photo ink
By the way, my printer works fine when I make regular color digital prints directly from photoshop. So it is not an issue with the printer, and the printer is obviously communicating with the Print tool, because when I hit the print button, it accepts the Pictorico film into position as though it is getting ready for printing.
I am wondering if there is some incompatibility due to my previous version of QTR, and if I need to uninstall and then re-install QTR 2.7.7. If I do need to uninstall and then re-install QTR and/or the Print Tool, I have no clue how to do it.
Any suggestions would be greatly appreciated.
Thanks,
Peter