QTR-Quadtone RIP

This isn't terribly unusual. Did you try simply reloading the film and pushing load (the down arrow) the down arrow on the panel? 

Cheers,
Keith

"Ever tried. Ever failed. No matter. Try Again. Fail again. Fail better."
~ Samuel Beckett



> On Jun 6, 2017, at 4:58 PM, petercasten@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote:
> 
> 
> Hi Everyone,
> 
> I’m just getting started with digital negatives for carbon prints and recently downloaded the Print Tool, but I can not get it to print.  I am using a MacBook Pro with Sierra and an Epson 3800 Stylus Pro printer.  I have followed all of the Print Tool directions in trying to print the 21 step wedge, but when I hit the print button, the printer acts as though it is going to print by accepting the Pictorico film and getting it into position to print, but then after 10-15 seconds, it sends the film out without anything printed on it.
> 
> I used QTR successfully a few years ago with the same Epson 3800 printer to create digital negatives directly from Photoshop.  At that time, I believe I may have been running Lion and something like QTR version 2.4.  But I have not printed with QTR in several years.
> 
> I upgraded my MacBook Pro to Sierra while QTR 2.4 was in my applications folder.   Today, I upgraded my QTR to the current version of 2.7.7, but am still unsuccessful in getting the print tool to work.
> 
> In the Print Tool, I have the following selected:
> 
> Printer: Quad 3800
> Paper and Print settings: Quadtone RIP
> Mode: Quadtone RIP 16 Bit
> Curve 1: Carbon 100
> Curve 2: None
> Curve 3: None
> Paper feed:  Sheet Feed
> Resolution: 2880
> Speed : unidirectional
> Black ink; Photo ink
> 
> By the way, my printer works fine when I make regular color digital prints directly from photoshop.  So it is not an issue with the printer, and the printer is obviously communicating with the Print tool, because when I hit the print button, it accepts the Pictorico film into position as though it is getting ready for printing.
> 
> I am wondering if there is some incompatibility due to my previous version of QTR, and  if I need to uninstall and then re-install QTR 2.7.7.  If I do need to uninstall and then re-install QTR and/or the Print Tool, I have no clue how to do it.
> 
> Any suggestions would be greatly appreciated.
> 
> Thanks,
> 
> 
> Peter
> 
> 
> 
> 
>