Yahoo Groups archive

QTR-Quadtone RIP

Index last updated: 2026-04-28 23:12 UTC

Message

USB error? Re: "Status 237" printer error - what causes it?

2006-12-29 by Roy Harrington

There are two things I can think that you should check.

1) If you have the firewire port plugged in as well as the
USB port that can give intermittent communication problems.

2) I notice you've got Media errors from the Epson driver so
maybe there's something jammed in the feed mechanism.

Roy

--- In QuadtoneRIP@yahoogroups.com, "tommaso1222" <tommasol@...> 
wrote:
>
> Hi all, 
> 
> I've had the same problem as akominatus, but with other numbers 
(81, 237, etc).
> I'm having a hard time determining what the problem is, but i 
suspect it has to do with 
> custom paper sizes.
> 
> Runnin a mac g4 450 with OS 10.4.8 an the latest drivers from QTR 
on an otherwise 
> functioning R1800 with NK7 inks. It was working well for about 15 
test prints over the first 
> few months, then it lay dormant for a 6 or so months, then it 
started giving me trouble 
> recently.
> 
> I'm using a half-sheet of 13" x 19" (6.5" x 19"), printing rotated 
90 deg in quark, with a 
> custom paper size, just as before. I canl print my file one letter 
paper pro'd down to 25% 
> just fine., so it's not the file, as far as i can tell. I can't 
print out of quark or from a pdf, but 
> if i rasterize a page and print from photoshop, it seems to print, 
but that's an unwieldy 
> workaround for what will be 150 prints.
> 
> It won't print with the standard epson driver either. below is my 
diagnostic info.
> 
> I can't think of any more info to give, please let me know if 
there's anything else that 
> would assist in diagnosing the problem...
> 
> Any help would of course be appreciated...
> 
> Best,
> tommaso
> 
> 
> Last login: Thu Dec 28 23:38:37 on ttyp1
> /Applications/EPSON_STUFF/QTR_stuff/DiagnosticScript.command; exit
> Welcome to Darwin!
> You have mail.
> MACK:~ 
tommasol$ /Applications/EPSON_STUFF/QTR_stuff/DiagnosticScript.command
; 
> exit
> 
> ********************************************************************
> 
> **** QuadToneRIP 2.4.3 Diagnostic Script --- Save Output for 
Analysis ****
> 
> ********************************************************************
> 
> Fri Dec 29 00:09:22 CST 2006
> 
> **** System Info ****
> Darwin Kernel Version 8.8.0: Fri Sep  8 17:18:57 PDT 2006; root:xnu-
792.12.6.obj~1/
> RELEASE_PPC
> 
> **** Printer Info ****
> scheduler is running
> system default destination: QuadR1800-K7
> device for HL_1440_series: usb://Brother/HL-1440%20series?serial=0
> device for QuadR1800-K7: usb://EPSON/Stylus%20Photo%20R1800?
> serial=NC0040507230203310
> HL_1440_series accepting requests since Jan 01 00:00
> QuadR1800-K7 accepting requests since Jan 01 00:00
> printer HL_1440_series is idle.  enabled since Jan 01 00:00
> printer QuadR1800-K7 is idle.  enabled since Jan 01 00:00
> 
> **** QTR Programs ****
> /usr/local/bin
> Quad.pm*        qcurve*         qgamma*         qmerge*         
quadcurves*
> qacv*           qdensity*       qgraph*         qpart*          
quadprofile*
> qacvraw*        qdiff*          qlimit*         qplot*
> qadd*           qdotgain*       qline*          qspline*
> 
> /usr/libexec/cups/filter
> quadtoneprint*  quadtoprinter*
> 
> **** Plugin Programs ****
> total 0
> drwxrwxrwx   3 root      admin     102 Jun 29  2006 
AdobePDFPDE.plugin
> drwxrwxrwx   3 tommasol  tommasol  102 Jun 29  2006 
IProofXPDE.plugin
> drwxr-xr-x   3 tommasol  admin     102 May 23  2006 QuadTone.plugin
> 
> **** QTR Printer Descriptions ****
> /usr/share/cups/model/C
> escp2-10000-quad.ppd.gz         escp2-870-quad.ppd.gz
> escp2-1160-quad.ppd.gz          escp2-890-quad.ppd.gz
> escp2-1200-quad.ppd.gz          escp2-9000-quad.ppd.gz
> escp2-1270-quad.ppd.gz          escp2-9500-quad.ppd.gz
> escp2-1280-quad.ppd.gz          escp2-9600-quad.ppd.gz
> escp2-1290-quad.ppd.gz          escp2-980-quad.ppd.gz
> escp2-2000-quad.ppd.gz          escp2-9800-quad.ppd.gz
> escp2-2100-quad.ppd.gz          escp2-EX-quad.ppd.gz
> escp2-2200-quad.ppd.gz          escp2-R1800-quad.ppd.gz
> escp2-3000-quad.ppd.gz          escp2-R200-quad.ppd.gz
> escp2-4000-quad.ppd.gz          escp2-R220-quad.ppd.gz
> escp2-4800-quad.ppd.gz          escp2-R2400-quad.ppd.gz
> escp2-7000-quad.ppd.gz          escp2-R300-quad.ppd.gz
> escp2-7500-quad.ppd.gz          escp2-R320-quad.ppd.gz
> escp2-7600-quad.ppd.gz          escp2-R340-quad.ppd.gz
> escp2-7800-quad.ppd.gz          escp2-R800-quad.ppd.gz
> escp2-860-quad.ppd.gz
> 
> **** QTR Profiles ****
> /usr/share/cups/quadtone/QuadR1800:
> UC_EEnhMatte-black.quad UC_EEnhMatte-cool.quad  UC_EEnhMatte-
sepia.quad
> 
> /usr/share/cups/quadtone/QuadR1800-K7:
> K7-2880-BradfordBCoolMatte.quad         K7-2880-IPCanvas.quad
> K7-2880-BradfordRBrightW.quad           K7-2880-IPPictRagCool.quad
> K7-2880-BradfordRBrilliantWD.quad       K7-2880-IPPictRagWarm.quad
> K7-2880-BradfordRNaturalW.quad          K7-2880-IPPrintPlusM.quad
> K7-2880-EpEnhancedMatte.quad            K7-2880-IPVelvet.quad
> K7-2880-EpMatteHW.quad                  K7-2880-
InnovaColdPressArt.quad
> K7-2880-HanAlbrechtDurer.quad           K7-2880-
InnovaPhotoFibaP.quad
> K7-2880-HanArtProof.quad                K7-2880-
InnovaPhotoSmoothC.quad
> K7-2880-HanEtching.quad                 K7-2880-
InnovaSoftTexArt.quad
> K7-2880-HanPhotoRag.quad                K7-2880-
LgnSomersetPEnhVel.quad
> K7-2880-HanPhotoRagBrtW.quad            K7-2880-MoabEntradaFABW.quad
> K7-2880-HanPhotoRagSatin.quad           K7-2880-
MoabEntradaFANat.quad
> K7-2880-HanWhiteVelvet.quad             K7-2880-
MoabKayentaPhotoM.quad
> K7-2880-HanWilliamTurner.quad
> 
> **** USB connections ****
> -rwxr-xr-x   1 root  wheel  29516 Feb  9  
2006 /usr/libexec/cups/backend/usb
> direct usb "Unknown" "USB Printer (usb)"
> direct usb://EPSON/Stylus%20Photo%20R1800?
serial=NC0040507230203310 "EPSON 
> Stylus Photo R1800" "Stylus Photo R1800"
> 
> **** CUPS Info ****
> I [28/Dec/2006:22:40:41 -0600] Saving printers.conf...
> I [28/Dec/2006:22:40:41 -0600] Printer 'QuadR1800-K7' started by ''.
> E [28/Dec/2006:23:25:15 -0600] LoadDevices: Bad line 
from "atprint": network atprint://
> */ries in zone */ "Unknown" ries in zone *
> I [28/Dec/2006:23:25:54 -0600] Setting Stylus_Photo_R1800 device-
uri to "file:///dev/
> null" (was "file:/dev/null".)
> I [28/Dec/2006:23:25:54 -0600] Setting Stylus_Photo_R1800 printer-
is-accepting-jobs to 
> 1 (was 0.)
> I [28/Dec/2006:23:25:54 -0600] Setting Stylus_Photo_R1800 printer-
state to 3 (was 5.)
> I [28/Dec/2006:23:25:54 -0600] Saving printers.conf...
> I [28/Dec/2006:23:25:54 -0600] New printer 'Stylus_Photo_R1800' 
added by ''.
> I [28/Dec/2006:23:29:33 -0600] Adding start banner page "none" to 
job 842.
> I [28/Dec/2006:23:29:33 -0600] Job 842 queued 
on 'Stylus_Photo_R1800' by 'tommasol'.
> I [28/Dec/2006:23:29:33 -0600] Started 
filter /System/Library/Printers/Libraries/
> PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 682) for job 842.
> W [28/Dec/2006:23:30:30 -0600] [Job 842] recoverable: Media out or 
not loaded correctly
> W [28/Dec/2006:23:30:33 -0600] [Job 842] recoverable: Media out or 
not loaded correctly
> W [28/Dec/2006:23:30:35 -0600] [Job 842] recoverable: Media out or 
not loaded correctly
> W [28/Dec/2006:23:30:37 -0600] [Job 842] recoverable: Media out or 
not loaded correctly
> W [28/Dec/2006:23:30:39 -0600] [Job 842] recoverable: Media out or 
not loaded correctly
> I [28/Dec/2006:23:30:40 -0600] Saving printers.conf...
> I [28/Dec/2006:23:30:40 -0600] Printer 'Stylus_Photo_R1800' stopped 
by ''.
> E [28/Dec/2006:23:30:41 -0600] PID 682 stopped with status 85!
> I [28/Dec/2006:23:30:41 -0600] Hint: Try setting the LogLevel 
to "debug" to find out 
> more.
> I [28/Dec/2006:23:30:42 -0600] Job 842 was cancelled by 'tommasol'.
> I [28/Dec/2006:23:30:42 -0600] Saving printers.conf...
> I [28/Dec/2006:23:30:42 -0600] Printer 'Stylus_Photo_R1800' started 
by ''.
> I [28/Dec/2006:23:33:32 -0600] Printer 'Stylus_Photo_R1800' deleted 
by ''.
> I [28/Dec/2006:23:33:32 -0600] Saving printers.conf...
> E [28/Dec/2006:23:33:33 -0600] get_printer_attrs: resource 
name '/printers/
> Stylus_Photo_R1800' no good!
> I [28/Dec/2006:23:33:35 -0600] Adding start banner page "none" to 
job 843.
> I [28/Dec/2006:23:33:35 -0600] Job 843 queued on 'QuadR1800-K7' 
by 'tommasol'.
> I [28/Dec/2006:23:33:35 -0600] Started 
filter /usr/libexec/cups/filter/cgpdftoraster (PID 
> 692) for job 843.
> I [28/Dec/2006:23:33:35 -0600] Started 
filter /usr/libexec/cups/filter/quadtoneprint (PID 
> 693) for job 843.
> I [28/Dec/2006:23:33:35 -0600] Started 
backend /usr/libexec/cups/backend/usb (PID 
> 694) for job 843.
> N [28/Dec/2006:23:33:36 -0600] [Job 843] : QuadToneRIP: using curve 
K7-2880-
> BradfordRBrilliantWD
> N [28/Dec/2006:23:33:36 -0600] [Job 843] : QTR using curve file K7-
2880-
> BradfordRBrilliantWD
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : HWResolution = [ 720 
720 ]
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : ImagingBoundingBox = [ 9 
9 918 1350 ]
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : Margins = [ 0 0 ]
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : PageSize = [ 936 1368 ]
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : cupsWidth = 9180
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : cupsHeight = 13500
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : stp_get_resolution(v) 
|2880|
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : stp_get_dither_algorithm
(v) |Ordered|
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : GIMP-PRINT w=936 l=9 
r=927  h=1368 
> t=1359 b=9
> N [28/Dec/2006:23:33:37 -0600] [Job 843] : GIMP-PRINT w=9180 l=90 
r=90  h=13500 
> t=90 b=90
> E [28/Dec/2006:23:36:29 -0600] [Job 843] -536854447: Unable to send 
print file to 
> printer (canceled 0)
> E [28/Dec/2006:23:36:29 -0600] PID 694 stopped with status 81!
> I [28/Dec/2006:23:36:29 -0600] Hint: Try setting the LogLevel 
to "debug" to find out 
> more.
> I [28/Dec/2006:23:37:00 -0600] Saving printers.conf...
> I [28/Dec/2006:23:37:00 -0600] Job 843 was cancelled by 'tommasol'.
> I [28/Dec/2006:23:37:02 -0600] Saving printers.conf...
> I [28/Dec/2006:23:37:02 -0600] Printer 'QuadR1800-K7' started by ''.
> 
> ********************************************************************
> 
> **** QuadToneRIP Diagnostic Script --- Save Output for Analysis ****
> 
> ********************************************************************
> 
> logout
> [Process completed]
> 
>  
> 
> 
> --- In QuadtoneRIP@yahoogroups.com, "akominatus" <akominatus@> 
wrote:
> >
> > While printing an A3 image on an Epson R1800 using QTR via a Mac, 
I have twice had 
> the 
> > printer stop suddenly, with the following error message appearing:
> > "The process "usb" stopped unexpectedly with status 237".
> > 
> > When I asked the driver to continue, the message was "Printer not 
respondin".
> > 
> > Does anybody know what causes this problem, which is expensive in 
media?
> >
>

Attachments

Move to quarantaine

This moves the raw source file on disk only. The archive index is not changed automatically, so you still need to run a manual refresh afterward.