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QTR-Quadtone RIP

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Message

Epson 4000 printing issue

2007-06-19 by Andrew Darlow

Hello:

I was recently doing some printing for a client with the latest QTR  
version for Mac OSX on a Stylus Pro 4000 (matte paper). The printer  
was connected via USB to a G5. The job gets sent fine and the paper  
loads fine from the paper cassette. Then, as the print head is just  
about to print and it ejects the paper. This is on letter-size paper.

Using the Epson driver, there was no problem with paper loading or  
printing. I'm curious if this is a documented problem and if it could  
be related to firmware or some other hardware or software issue. I  
uninstalled and re-installed QTR, and then re-loaded the profiles via  
the install script, but that did not help. I also plugged the USB  
cable (6 foot) directly into the G5 instead of through the Hub.

I restarted Photoshop CS2 but did not restart the computer because it  
was importing files into Lightroom at the time. I did not have a  
chance to try printing after the Lightroom import was done because  
the import took many hours. I am mentioning this just in case this is  
a common fix.

I will ask my client to try printing again tomorrow after restarting,  
but for now, I thought I'd ask here.

Thanks for any advice,

Andrew Darlow
---------------------------------------------------
Andrew Darlow
Editor, The Imaging Buffet
http://www.imagingbuffet.com




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