QTR-Quadtone RIP

--- In QuadtoneRIP@yahoogroups.com, "frankjay02" <frankjay02@...> wrote:
>
> I printed five test prints which included three photos, the 100 step 
> graduated black and white sheet on a lustre and a matte paper. 
> I ate dinner. I came back, took out the three cars, inserted the MIS 
> carts, and the printer stopped printing.  The night before I printed 
> about ten color and black and white photos...all fine. 
> 
> I checked USB,switche out USB,  tried nozzle test, didn't work. Re 
> inserted OEM carts, nothing, went to control panel , nothing started 
> printing. went to trouble shoot on epson...direct me to call tech 
> support. Shut printer down a few times. Took out ALL OEM's put them 
> back. No printing...put back in MIS, no printing...took out MIS, not 
> printing. Tried to print from Ps..nothing....in the middle of all 
> this the Ink light finally went off.
> 
> Logic would have it the MIS carts did something because
> 1. the printer printed about 20 prints in two nights
> 2. printing stopped as soon as MIS carts went in and never restarted.
> thanks again 
> Frank in NJ
> 
> 
Yor logic appears to be good, but it just might be faulty.  Here is my experience with a 
new R2400.

While going through a second set of OEM carts, I had to replace two of the inks, a 
nominally routine occurrence.  I replaced the two, with Epson carts, and got the "Fatal 
Error" as evidenced by a pair of blinking lights.  The manual says that, under these 
circumstances, something may be blocking the print head.  If not, then the printer has to 
be repaired.

I called Epson, told them of the problem and went through the symptoms while on the 
phone with a tech.  She confirmed that the printer had to be repaired.  No further 
questions asked.

She said that a new printer would be sent to me that same day and that I should use the 
shipping materials to return the malfunctioning printer, prepaid FedEx.  The new 
(refurb'd?) printer arrived two days later.  End of story.  Well, not quite.  The dead printer 
had to be returned promptly, or I would be charged for it.

Moral of the story: be careful of logic based on "post hoc, ergo propter hoc."  Epson will 
probably replace the printer without much hassle.

Harry