Epson 3880 - Unable to set printer resolution
2010-05-10 by dbspeer2
I just purchased the 3880 and I immediately downloaded the Quadtone RIP for it (I've been using it since my 1270 and yes, I paid!). Installation went smoothly but I've only been able to make one print. The first try gave me the above error message. I tried again and got a print but it was printed with Pk instead of Mk. I then have tried multiple times and every time I get the message, "Unable to set printer resolution". Any thoughts? suggestions? The error log is below. thanks, Doug D [10/May/2010:18:14:26 -0400] [Job 44] Adding start banner page "none". D [10/May/2010:18:14:26 -0400] [Job 44] Queued on "Quad3880" by "douglass". D [10/May/2010:18:14:26 -0400] [Job 44] File of type application/pdf queued by "douglass". D [10/May/2010:18:14:26 -0400] [Job 44] Setting job-hold-until to no-hold D [10/May/2010:18:14:26 -0400] [Job 44] Adding end banner page "none". D [10/May/2010:18:14:26 -0400] [Job 44] Job released by user. D [10/May/2010:18:14:26 -0400] [Job 44] job-sheets=none,none D [10/May/2010:18:14:26 -0400] [Job 44] argv[0]="Quad3880" D [10/May/2010:18:14:26 -0400] [Job 44] argv[1]="44" D [10/May/2010:18:14:26 -0400] [Job 44] argv[2]="douglass" D [10/May/2010:18:14:26 -0400] [Job 44] argv[3]="PM_W9F8397-2.tif" D [10/May/2010:18:14:26 -0400] [Job 44] argv[4]="1" D [10/May/2010:18:14:26 -0400] [Job 44] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= nocollate ColorModel=QTRIP com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Adobe\ Photoshop\ CS3 com.apple.print.JobInfo.PMJobName=PM_W9F8397-2.tif com.apple.print.JobInfo.PMJobOwner=Douglas\ Speer com.apple.print.PageToPaperMappingMediaName=Letter com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=2373 com.apple.print.PrintSettings.PMColorSpaceModel..n.=0 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=836 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=Quad3880 media=Letter PaperInfoIsSuggested..b. pserrorhandler-requested=standard ripBlend1H=75 ripBlend1M=75 ripBlend1S=75 ripBlend2H=25 ripBlend2M=25 ripBlend2S=25 ripBlend3H=0 ripBlend3M=0 ripBlend3S=0 ripCalLimit=100 ripCurve1=UCmk-EEnhMatte-neut ripCurve2=UCmk-EEnhMatte-warm ripCurve3=- ripGamma=0 ripLimit=0 stpDither=Ordered job-uuid=urn:uuid:b8db53bb-c782-3186-69e5-52a537b47e3d job-originating-host-name=localhost job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 com.apple.print.PrintSettings.PMTotalBeginPages..n.=1" D [10/May/2010:18:14:26 -0400] [Job 44] argv[6]="/private/var/spool/cups/d00044-001" D [10/May/2010:18:14:26 -0400] [Job 44] envp[0]="<CFProcessPath>" D [10/May/2010:18:14:26 -0400] [Job 44] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache" D [10/May/2010:18:14:26 -0400] [Job 44] envp[2]="CUPS_DATADIR=/usr/share/cups" D [10/May/2010:18:14:26 -0400] [Job 44] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups" D [10/May/2010:18:14:26 -0400] [Job 44] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts" D [10/May/2010:18:14:26 -0400] [Job 44] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups" D [10/May/2010:18:14:26 -0400] [Job 44] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups" D [10/May/2010:18:14:26 -0400] [Job 44] envp[7]="CUPS_SERVERROOT=/private/etc/cups" D [10/May/2010:18:14:26 -0400] [Job 44] envp[8]="CUPS_STATEDIR=/private/etc/cups" D [10/May/2010:18:14:26 -0400] [Job 44] envp[9]="HOME=/private/var/spool/cups/tmp" D [10/May/2010:18:14:26 -0400] [Job 44] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin" D [10/May/2010:18:14:26 -0400] [Job 44] envp[11]="SERVER_ADMIN=root@MacPro-Tower.local" D [10/May/2010:18:14:26 -0400] [Job 44] envp[12]="SOFTWARE=CUPS/1.4.3" D [10/May/2010:18:14:26 -0400] [Job 44] envp[13]="TMPDIR=/private/var/spool/cups/tmp" D [10/May/2010:18:14:26 -0400] [Job 44] envp[14]="USER=root" D [10/May/2010:18:14:26 -0400] [Job 44] envp[15]="CUPS_SERVER=/private/var/run/cupsd" D [10/May/2010:18:14:26 -0400] [Job 44] envp[16]="CUPS_ENCRYPTION=IfRequested" D [10/May/2010:18:14:26 -0400] [Job 44] envp[17]="IPP_PORT=631" D [10/May/2010:18:14:26 -0400] [Job 44] envp[18]="CHARSET=utf-8" D [10/May/2010:18:14:26 -0400] [Job 44] envp[19]="LANG=en_US.UTF-8" D [10/May/2010:18:14:26 -0400] [Job 44] envp[20]="APPLE_LANGUAGE=en-US" D [10/May/2010:18:14:26 -0400] [Job 44] envp[21]="PPD=/private/etc/cups/ppd/Quad3880.ppd" D [10/May/2010:18:14:26 -0400] [Job 44] envp[22]="RIP_MAX_CACHE=8m" D [10/May/2010:18:14:26 -0400] [Job 44] envp[23]="CONTENT_TYPE=application/pdf" D [10/May/2010:18:14:26 -0400] [Job 44] envp[24]="DEVICE_URI=usb://EPSON/Epson%20Stylus%20Pro%203880?serial=0JU031001130242500" D [10/May/2010:18:14:26 -0400] [Job 44] envp[25]="PRINTER_INFO=Quad3880" D [10/May/2010:18:14:26 -0400] [Job 44] envp[26]="PRINTER_LOCATION=USB Printer" D [10/May/2010:18:14:26 -0400] [Job 44] envp[27]="PRINTER=Quad3880" D [10/May/2010:18:14:26 -0400] [Job 44] envp[28]="CUPS_FILETYPE=document" D [10/May/2010:18:14:26 -0400] [Job 44] envp[29]="FINAL_CONTENT_TYPE=printer/Quad3880" D [10/May/2010:18:14:26 -0400] [Job 44] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 1331) D [10/May/2010:18:14:26 -0400] [Job 44] Started filter /Library/Printers/QTR/filter/quadtoneprint (PID 1332) D [10/May/2010:18:14:26 -0400] [Job 44] Started backend /usr/libexec/cups/backend/usb (PID 1333) D [10/May/2010:18:14:26 -0400] [Job 44] usb: AppleLanguages="en-US" D [10/May/2010:18:14:26 -0400] [Job 44] STATE: +connecting-to-device D [10/May/2010:18:14:26 -0400] [Job 44] Looking for 'EPSON Epson Stylus Pro 3880' D [10/May/2010:18:14:26 -0400] [Job 44] `/private/var/spool/cups/d00044-001' has 1 pages. D [10/May/2010:18:14:26 -0400] [Job 44] cgpdftoraster - opened PPD file "/private/etc/cups/ppd/Quad3880.ppd"... D [10/May/2010:18:14:26 -0400] [Job 44] cgpdftoraster: size->width = 612, size->length = 792, size->top = 783, size->bottom = 9, size->left = 9, size->right = 603 D [10/May/2010:18:14:26 -0400] [Job 44] cgpdftoraster: PreferredRotation = -90 D [10/May/2010:18:14:26 -0400] [Job 44] cgpdftoraster - languageLevel = 2, mediaBox.size.width = 612, mediaBox.size.height = 792 D [10/May/2010:18:14:26 -0400] [Job 44] load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.plugin) (kr:0x00000000) D [10/May/2010:18:14:26 -0400] [Job 44] load_classdriver(/Library/Printers/EPSON/CIOSupport/EPSONUSBPrintClass.plugin) (kr:0x00000000) D [10/May/2010:18:14:26 -0400] [Job 44] Opening connection D [10/May/2010:18:14:26 -0400] [Job 44] load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.plugin) (kr:0x00000000) D [10/May/2010:18:14:26 -0400] [Job 44] load_classdriver(/Library/Printers/EPSON/CIOSupport/EPSONUSBPrintClass.plugin) (kr:0x00000000) D [10/May/2010:18:14:26 -0400] [Job 44] STATE: -connecting-to-device D [10/May/2010:18:14:26 -0400] [Job 44] Sending print data... D [10/May/2010:18:14:26 -0400] [Job 44] skipBytesPerRow = 12 D [10/May/2010:18:14:26 -0400] [Job 44] band width = 5940, bytesPerRow = 5952, band height = 1761, height = 7740 D [10/May/2010:18:14:26 -0400] [Job 44] context width = 5940, height = 1761, bitsPerComponent = 8, bitsPerPixel = 8, bytesPerRow = 5952, bitmapInfo = 0, resolution = (720.000000, 720.000000) D [10/May/2010:18:14:26 -0400] [Job 44] NOT using display list D [10/May/2010:18:14:26 -0400] [Job 44] QTR printing to Quad3880 D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "QTR printing to Quad3880", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] QTR using curve file UCmk-EEnhMatte-neut D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "QTR using curve file UCmk-EEnhMatte-neut", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] QTR using curve file UCmk-EEnhMatte-warm D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "QTR using curve file UCmk-EEnhMatte-warm", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] PAGE: 1 1 D [10/May/2010:18:14:26 -0400] [Job 44] StartPage... D [10/May/2010:18:14:26 -0400] [Job 44] MediaClass = "Sheet" D [10/May/2010:18:14:26 -0400] [Job 44] MediaColor = "" D [10/May/2010:18:14:26 -0400] [Job 44] MediaType = "Matte" D [10/May/2010:18:14:26 -0400] [Job 44] OutputType = "" D [10/May/2010:18:14:26 -0400] [Job 44] AdvanceDistance = 0 D [10/May/2010:18:14:26 -0400] [Job 44] AdvanceMedia = 0 D [10/May/2010:18:14:26 -0400] [Job 44] Collate = 0 D [10/May/2010:18:14:26 -0400] [Job 44] CutMedia = 0 D [10/May/2010:18:14:26 -0400] [Job 44] Duplex = 0 D [10/May/2010:18:14:26 -0400] [Job 44] HWResolution = [ 720 720 ] D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "HWResolution = [ 720 720 ]", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] ImagingBoundingBox = [ 9 9 603 783 ] D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "ImagingBoundingBox = [ 9 9 603 783 ]", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] InsertSheet = 0 D [10/May/2010:18:14:26 -0400] [Job 44] Jog = 0 D [10/May/2010:18:14:26 -0400] [Job 44] LeadingEdge = 0 D [10/May/2010:18:14:26 -0400] [Job 44] Margins = [ 9 9 ] D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "Margins = [ 9 9 ]", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] ManualFeed = 0 D [10/May/2010:18:14:26 -0400] [Job 44] MediaPosition = 0 D [10/May/2010:18:14:26 -0400] [Job 44] MediaWeight = 0 D [10/May/2010:18:14:26 -0400] [Job 44] MirrorPrint = 0 D [10/May/2010:18:14:26 -0400] [Job 44] NegativePrint = 0 D [10/May/2010:18:14:26 -0400] [Job 44] NumCopies = 1 D [10/May/2010:18:14:26 -0400] [Job 44] Orientation = 0 D [10/May/2010:18:14:26 -0400] [Job 44] OutputFaceUp = 0 D [10/May/2010:18:14:26 -0400] [Job 44] PageSize = [ 612 792 ] D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "PageSize = [ 612 792 ]", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] Separations = 0 D [10/May/2010:18:14:26 -0400] [Job 44] TraySwitch = 0 D [10/May/2010:18:14:26 -0400] [Job 44] Tumble = 0 D [10/May/2010:18:14:26 -0400] [Job 44] cupsWidth = 5940 D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "cupsWidth = 5940", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] cupsHeight = 7740 D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "cupsHeight = 7740", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] cupsMediaType = 0 D [10/May/2010:18:14:26 -0400] [Job 44] cupsBitsPerColor = 8 D [10/May/2010:18:14:26 -0400] [Job 44] cupsBitsPerPixel = 8 D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "cupsBitsPerPixel = 8", current level=INFO D [10/May/2010:18:14:26 -0400] [Job 44] cupsBytesPerLine = 95040 D [10/May/2010:18:14:26 -0400] [Job 44] cupsColorOrder = 0 D [10/May/2010:18:14:26 -0400] [Job 44] cupsColorSpace = 8 D [10/May/2010:18:14:26 -0400] [Job 44] cupsCompression = 0 D [10/May/2010:18:14:26 -0400] [Job 44] cupsRowCount = 0 D [10/May/2010:18:14:26 -0400] [Job 44] cupsRowFeed = 0 D [10/May/2010:18:14:26 -0400] [Job 44] cupsRowStep = 0 D [10/May/2010:18:14:26 -0400] [Job 44] PageSize = 612x792 D [10/May/2010:18:14:26 -0400] [Job 44] Set job-printer-state-message to "Unable to set printer resolution!", current level=ERROR D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_output_to(v) || D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_driver(v) |escp2-3880| D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_ppd_file(v) || D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_resolution(v) || D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_media_size(v) || D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_media_type(v) |Matte| D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_media_source(v) |Sheet| D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_ink_type(v) || D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_dither_algorithm(v) |Ordered| D [10/May/2010:18:14:26 -0400] [Job 44] stp_get_output_type(v) |4| D [10/May/2010:18:14:26 -0400] [Job 44] QTR w=612 l=9 r=603 h=792 t=783 b=9 D [10/May/2010:18:14:26 -0400] [Job 44] QTR w=5940 l=90 r=90 h=7740 t=90 b=90 D [10/May/2010:18:14:26 -0400] [Job 44] Sent 0 bytes... D [10/May/2010:18:14:26 -0400] [Job 44] cgpdftoraster: bytes written for sheet 1 = 45975600 D [10/May/2010:18:14:26 -0400] [Job 44] End of messages D [10/May/2010:18:14:26 -0400] [Job 44] printer-state=3(idle) D [10/May/2010:18:14:26 -0400] [Job 44] printer-state-message="QTR w=5940 l=90 r=90 h=7740 t=90 b=90" D [10/May/2010:18:14:26 -0400] [Job 44] printer-state-reasons=none