SynthModules

Brice,

In all fairness, I do not think this is the kind of response that
people expect.  I speak from a bit of experience because I too take
money up front for custom order merchandise I ship to my customers. 
And certainly, I have often had delays in shipping for one reason or
another.

People that pay up front have a right to regular and specific
updates.  Information concerning the quantity of progress is what
they seek.  People are very understanding if they know what to
understand.  I don't mean to be harsh.  Please don't take it that
way.  But, "I'm doing my best" is really a bit breif.

How about something like, "I have completed and shipped XX of the XX
PSIM-1 modules that were ordered.  Because of (fill in the blank), I
can only complete X number each week.  So, at that rate, I should get
the last one out the door by (fill in date).

Peronally, I expect mine to be delivered toward the end since I was
one of the last to order.  So, if I am number 49 of 53, or whatever,
it would be nice to know that you are working on number (fill in the
number). I'm sure others who are waiting would appreciate similar
information.

Trust me. I have some experience taking way longer than expected to
deliver product.  People who pay first on faith need to be updated on
a regular basis, and without asking.

Larry Hendry

--- synthmodules <synthmodules@synthmodules.com> wrote:
I'm doing my best.  

As far as email goes... I was having some email problems so if I 
didn't reply, that could be why.  Thank you for your patience.

- Brice
http://www.SynthModules.com 
 
> --- In SynthModules@yahoogroups.com, "pacificamsx"
> <pacificamsx@e...> 
> wrote:
> > 
> > 
> > Does anyone have any info on whether the outstanding PSIM-1
> orders 
> will be filled by 
> > Christmas? I read something to that effect in an earlier Brice
> post.
> > 
> > My last two direct inquiries via email to Brice have gone 
> unanswered, so I'm starting to feel 
> > a bit jaded... Just passed the 8 month mark a few days ago.  :(
> > 
> > -Russell


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