The Cyndustries List

I don't know about you Jay, but when I ask things of either Paul or Cynthia,
they reply.
Not always what I want to hear/read but they reply. Cynthia sometimes takes
a while but
it's understandable and she makes it well known to me when there is a delay
in apologetic way.
Same for Paul. All my email back and forth and in person in Paul's case has
been very professional.
not a complaint here on that...

I think many here are on the other lists and know your thoughts too, it
would be hard for me to imagine such a tight net community not having a few
cross groups and seeing other posts.

If the point is to scare the lurkers into not buying, where else are you
going to get the products? Seems very counter-productive to be biting the
hand that feeds us.
To want a product in a very professional way even to the point of appearance
and expect it to be done in one's and two's to fill a niche marketing in a
timely way, beyond my expectations.

I do know one trend, modular = obsession.   ;-) and I mean that in a very
nice way ...

I will be with you in the 3rd and 4th markets looking for MOTM items. After
all, the aging bodies who occupy the units in question will not always be
around to control the units. There will be some sales happening, rare as
some will be. Till then, I will poke and prod around with what sounds I may
for what I do with what I have at hand to do it with. Sad I am in knowing
that some of the MOTM items are going to be hard to get but that just is the
way it is right now. Nada in my power to change. So why raise such a ruckus?

dale

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----- Original Message ----- 
From: Jay

Mike Marsh wrote:

> Have you PayPal'd Paul and not received product from Paul personally?

Yep. Of course, 4 months is nothing compared to others. But I just
ordered panels and a DotCom power board adapter that was supposed to
ship for sure "within a week" of 9/10. I'm tired of waiting for the UPS
man that never shows up.

Paul S., Cynthia W., Peter G. ... I think people appreciate being told
the truth more than lying to them for months or years about shipping
dates or just completely ignoring them. I hear a lot of stories and get
e-mails, and they all seem to involve serious customer service and
shipping issues with these three suppliers. I don't see how hard it is
to simply answer an e-mail.

Not that I haven't had my issues with mailing things out to people in
the past in this synth community, and I probably seem a little
hypocritical, but I'll be damned if I don't get anything I sell out the
door within 3 days now. It's in stock or I don't take money for it.

I wouldn't order Plan B until Analogue Haven started shipping for stock.
I'm surely not going to buy a new Zer0sc, and it looks like I'll have to
stick with used or third-party MOTM parts from now on too.

I don't think it's an issue of being impatient. It's being told it will
be delivered withing xxx time frame and being given excuse after excuse,
or totally ignored.

I think people need to stop being afraid and post to the respective
mailing lists if they're having communication issues. If everyone feels
they're alone then they are. Three and a half years? Come on!

If I'm an asshole for posting this, so be it. Not the first time I've
been called one, assuredly not the last either. But at least I've come
clean what's on my mind. Sorry if that offends.