Bc2000 (for the BCF2000 & BCR2000)

thanks for your feedback
i opened the ableton live and followed the instructions about setting up my midi controller (in the tab Help on the right)
in the preferences i found my BCR 2000 (control surface and BCR 2000 for in and outs)
when i try to enable the 'dump' my device loads and set the message "Er 22"
am i doing something wrong? could you please help me and tell me what to do next?
im following the instruction and i hope that i can figure this out