Datacolor User to User Support Group.

In a message dated 10/1/07 4:00:26 PM, chewie4663@... writes:


> I'm using Print Fix Pro on a Mac Pro running OSX and trying to profile
> an Epson 3800. When I get to the final step of printing my test target,
> I am unable to select semi gloss for the media setting in the printer
> setup screen. When I do, I get a weird dialog box(can't remember what
> it says)that when I click ok to close it, the paper type defaults back
> to luster. I able to select all other paper types without an issue,
> just not semi gloss. I would greatly appreciate some help on this.
> 

This is a known bug with the wide format Epson printers, and one of the 
utilities used to build PrintFIX PRO. Until there is a fix available to us to 
rebuild PFP, the workaround is to open any other   imaging application (typically 
Photoshop, Lightroom, etc), define printer settings there, save as a set, and 
select that set in the driver when printing from PrintFIX PRO. This works fine, 
and is only mildly inconvenient once you figure out how to deal with it...

C. David Tobie
Product Technology Manager
ColorVision Business Unit
Datacolor Inc.
CDTobie@...
www.colorvision.com


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