Datacolor User to User Support Group.

I'm using Print Fix Pro on a Mac Pro running OSX and trying to profile 
an Epson 3800. When I get to the final step of printing my test target, 
I am unable to select semi gloss for the media setting in the printer 
setup screen. When I do, I get a weird dialog box(can't remember what 
it says)that when I click ok to close it, the paper type defaults back 
to luster. I able to select all other paper types without an issue, 
just not semi gloss. I would greatly appreciate some help on this.

Matt

In a message dated 10/1/07 4:00:26 PM, chewie4663@... writes:


> I'm using Print Fix Pro on a Mac Pro running OSX and trying to profile
> an Epson 3800. When I get to the final step of printing my test target,
> I am unable to select semi gloss for the media setting in the printer
> setup screen. When I do, I get a weird dialog box(can't remember what
> it says)that when I click ok to close it, the paper type defaults back
> to luster. I able to select all other paper types without an issue,
> just not semi gloss. I would greatly appreciate some help on this.
> 

This is a known bug with the wide format Epson printers, and one of the 
utilities used to build PrintFIX PRO. Until there is a fix available to us to 
rebuild PFP, the workaround is to open any other   imaging application (typically 
Photoshop, Lightroom, etc), define printer settings there, save as a set, and 
select that set in the driver when printing from PrintFIX PRO. This works fine, 
and is only mildly inconvenient once you figure out how to deal with it...

C. David Tobie
Product Technology Manager
ColorVision Business Unit
Datacolor Inc.
CDTobie@...
www.colorvision.com


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>I'm using Print Fix Pro on a Mac Pro running OSX and trying to profile
>an Epson 3800. When I get to the final step of printing my test target,
>I am unable to select semi gloss for the media setting in the printer
>setup screen. When I do, I get a weird dialog box(can't remember what
>it says)that when I click ok to close it, the paper type defaults back
>to luster. I able to select all other paper types without an issue,
>just not semi gloss. I would greatly appreciate some help on this.
>

This is a known problem between the large format Epson drivers and
OSX 10.4.7 and later; it somehow causes commands to "leak" out of the
OSX printer dialog and controls, and they end up getting into PrintFIX
PRO, which is running behind the OSX print dialog.

As a result, "weird" things happen, in that some of PFP's commands get
executed.

There's no real fix for this yet, but there's a simple and effective
workaround. Run any application other than PFP that can print; in the
OSX printer dialog, do all of your setup for paper type, output resolution,
color management turned off, and then save your settings into a preset.

THEN, use the PRESET to switch all of the OSX printer dialog settings for
you when you're printing from PFP. This will work; there's no problem,
as long as you don't go into individual popups in the Print Settings pane
and try to change anything manually.

Best regards,



-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision

Thanks for all of your help guys, I will try your suggestion the next 
time I profile.

Matt