Datacolor User to User Support Group.

>I'm using Print Fix Pro on a Mac Pro running OSX and trying to profile
>an Epson 3800. When I get to the final step of printing my test target,
>I am unable to select semi gloss for the media setting in the printer
>setup screen. When I do, I get a weird dialog box(can't remember what
>it says)that when I click ok to close it, the paper type defaults back
>to luster. I able to select all other paper types without an issue,
>just not semi gloss. I would greatly appreciate some help on this.
>

This is a known problem between the large format Epson drivers and
OSX 10.4.7 and later; it somehow causes commands to "leak" out of the
OSX printer dialog and controls, and they end up getting into PrintFIX
PRO, which is running behind the OSX print dialog.

As a result, "weird" things happen, in that some of PFP's commands get
executed.

There's no real fix for this yet, but there's a simple and effective
workaround. Run any application other than PFP that can print; in the
OSX printer dialog, do all of your setup for paper type, output resolution,
color management turned off, and then save your settings into a preset.

THEN, use the PRESET to switch all of the OSX printer dialog settings for
you when you're printing from PFP. This will work; there's no problem,
as long as you don't go into individual popups in the Print Settings pane
and try to change anything manually.

Best regards,



-- 
David Miller
Senior Software Developer, Digital Color Solutions
ColorVision