Datacolor User to User Support Group.

Already contacted support.  This is the slowest support ever. 
Everytime I respond immediately it takes them 2-3 days to respond
back.  At this rate maybe I will have a working software in maybe 2
weeks.  Support is abysmal for Colorvision that is for sure. 
Beginning to wish I never purchased the Spyder2 I just purchased this
in August only to find out a Spyder3 is out before I have even used
this product twice and the second time it won't even work.. And it is
the Suite I purchased and they only have an upgrade offer on the
Elite.. why not the Pro I really don't require the elite version at
all the Pro would of been enough for me.. but no offer on the Pro so I
have a non working and pretty much absolete puck before even a half a
year is up :(

--- In colorvision_group@yahoogroups.com, CDTobie@... wrote:
>
> 
> In a message dated 1/10/08 10:40:33 PM, molitar@... writes:
> 
> 
> > Does anyone know a fix for this problem?
> > 
> 
> Yes, contact ColorVision tech support on the ColorVision.com
website, and 
> they will walk you through removing all old components so that you
can get the 
> newer driver installed.
> 
> C. David Tobie
> Product Technology Manager
> Digital Imaging & Home Theater
> Datacolor Inc.
> CDTobie@...
> www.datacolor.com/spyder3
> 
> 
> **************
> Start the year off right.  Easy ways 
> to stay in shape.
>      
> http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489
>