Datacolor User to User Support Group.

Hi All,
I have just purchased a Print fix pro Suite in order to create print
profiles, in the hope I can resolve the issues of printing on an Epson
R290 direct from Light Room.

I have profiled my monitor as per Spyder2 Pro 2.2-4 software.
I then commenced printing & scanning the print templates with PrintFix
Pro 1.1.1 library version 1.42.
The problem is, after measuring / scanning the colour template (255)
The program fails to respond in "create profile" mode after about 75%
of the progress bar is displayed.
I have registered on the web site to download the latest software
version S2PRO 2.35 & PFPRO 2.1 
Will this resolve the issue & can I install straight over the
currently installed versions?

You Help & advice greatly appreciated.
Lew
South Australia