Datacolor User to User Support Group.

On Jan 12, 2008, at 4:35 AM, Lew wrote:

> Hi All,
> I have just purchased a Print fix pro Suite in order to create print
> profiles, in the hope I can resolve the issues of printing on an Epson
> R290 direct from Light Room.
>
> I have profiled my monitor as per Spyder2 Pro 2.2-4 software.
> I then commenced printing & scanning the print templates with PrintFix
> Pro 1.1.1 library version 1.42.
> The problem is, after measuring / scanning the colour template (255)
> The program fails to respond in "create profile" mode after about 75%
> of the progress bar is displayed.
> I have registered on the web site to download the latest software
> version S2PRO 2.35 & PFPRO 2.1
> Will this resolve the issue & can I install straight over the
> currently installed versions?
>
> You Help & advice greatly appreciated.
> Lew
> South Australia
>
>

Lew,

You've got bad measurement(s) in your measurement set somewhere, and  
that's
what's bogging things down.

Two things to do:

- First, email me a copy of your measurement file, so that I can look it
over and tell you what's wrong. Use PFP's File:Open Data command to open
the folder containing the measurement files, they're all small text  
files
with .xml extensions. Do this before you download and upgrade your
software so we can straighten that out before you change anything else.

- Next, you should also upgrade yourself to the latest Spyder3Print 3.0
software. You're 3 versions behind with the 1.1.1 software (having
missed the 2.0, 2.1, and now the renamed 3.0 version). You can download
it for free from the Colorvision web site (if you have problems getting
in there, let me know in your email and I'll send you a link to an
alternate site.).


Best regards,

David Miller
Senior Software Developer, DIgital Color Solutions
Colorvision